DocketManager

Name: DocketManager
Brand: DocketManager
SKU: 691c4dbf25b481d7418f6708
Rating: 4.5 (345 reviews)

Overview of DocketManager Software Company

DocketManager is a robust, cloud-based Management Information System (MIS) and Web-to-Print (W2P) platform, developed by industry veterans specifically to streamline and simplify the complexities of running a print shop, covering all stages from estimating to production and invoicing. Its core competitive advantage lies in offering a true, fully integrated two-way system where the MIS and W2P components operate from the same database, eliminating the need to maintain and sync separate platforms and making the creation of online storefronts seamless and profitable. The platform is intentionally designed for simplicity and ease of use, ensuring that staff—even those new to the print industry—can quickly and confidently estimate, enter orders, and manage complex jobs for various print technologies. By minimizing manual intervention through a suite of integrated tools, DocketManager helps print shops maintain consistency, increase efficiency, and focus on growth, all backed by a dedicated Customer Success and Onboarding team composed largely of former print and graphics professionals.

Founding and Growth

Founding: Developed by individuals with extensive experience in the print and graphics industry. It is headquartered in London, Ontario, Canada.
Growth: Growth is driven by its focus on being an all-in-one solution, eliminating the need to manage separate MIS and W2P platforms. Its system is designed for both full-service and hybrid shops (digital, offset, wide format, etc.) and emphasizes ease of use. Estimated annual revenue is reported in the low millions of dollars.

Funding and Valuation

Product Offerings and Features

DocketManager provides a true two-way integrated MIS and W2P system.

Core Product: Print MIS and fully integrated Web-to-Print (W2P).
Key MIS Features:
- Estimating/Order Entry: Job Templates and a Quick Add tool for fast, consistent quoting and order creation across complex print jobs.
- Production: Timers for tracking time on any part of a job (design, press run, bindery), Outsourcing management (vendor quotes, POs), and Custom Statuses for workflow visibility.
- Customer/Sales: POS (Point of Sale) module for walk-in orders, Budgets (rolling or restricted), and Alerts for key actions.
Key W2P Features:
- One Complete Solution: W2P communicates instantly and seamlessly with the MIS; one system to manage.
- Customizable Portals: Allows creation of custom-branded storefronts for individual customers (private or public).
- Customer Tools: Online Proof Approval (updating status instantly in the MIS), Quote Approval (converts to order automatically), and Order History viewing.

DocketManager AI and New Features

Recent focus is on improving daily operational efficiency and customer engagement:

Customizable Production Views: Allows users to set up custom card views for different production queues.
File Repositories: Expanded capability to store files directly on customers, orders, stock, and supplies, simplifying reprints.

Company Culture and Values

Culture: Strongly focused on the principle of "by printers, for printers," with a majority of the team having print industry experience. This leads to a platform that is highly practical, robust, and customer-supported.
Values: Power simplified, unmatched customer support and training, and providing a platform that is simple and easy to use while handling complex industry challenges.

DocketManager

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