DecisionPoint Systems
By DecisionPoint Systems
Provides excellent metrics and integration capabilities, especially with Salesforce for pulling data on cases, survey responses, etc.
Allows creating consistent metric reporting across the organization on a scheduled basis (weekly, monthly).
Easy to update user lists and export data to Excel for custom report templates.
Quick delivery of visualizations and analysis out-of-the-box.
Effective for developing simple operational dashboards that need large screen display.
Intuitive and easy to use for creating interactive dashboards without coding.
Good value for money.
Responsive customer support team.
Limited ability to highly customize standard visualizations and scale dashboards effectively across devices.
Not suited for very large data volumes or complex self-service analysis needs.
Some features like alarms, Pareto charts are lacking.
Record limitations when using Excel data source.
Quality depends on the data being fed into the tool.
