The implementation process for Daasity involves several stages:
Pre-implementation: Gathering business requirements, defining goals, and aligning the scope of work.
Configuration and Integration: Setting up the platform, connecting data sources, and configuring the ELT pipeline.
Testing and Validation: Ensuring data accuracy and verifying system performance.
Go-Live: Launching the platform and providing user training.
The implementation timeline varies based on the complexity of integrations but typically takes 2–4 weeks for standard setups.
Daasity offers significant customization options:
Custom Data Models: Tailored to specific metrics or reporting needs.
Custom Integrations: For unique data sources or ERP systems.
Attribution Models: Merchants can define custom marketing attribution logic.
Custom Dashboards: Users can build dashboards around specific KPIs.
However, some advanced customizations may require additional development time or incur extra costs.
While updates and basic support are included in subscription fees, additional costs may apply for:
Custom feature development or integrations.
Professional services like consulting or advanced analytics setup.
Daasity provides:
Onboarding Support: Includes setup assistance and initial training.
Documentation and Knowledge Base: Access to guides and resources.
Training is tailored to user needs, often combining self-service materials with live sessions.
Daasity employs robust security protocols:
Data is encrypted in transit (TLS/SSL) and at rest.
Hosted on AWS infrastructure with redundancy across availability zones.
Two-factor authentication and IP-based access restrictions are enforced.
Updates are rolled out multiple times per week to address bug fixes, security patches, or feature enhancements. These are automatically applied without disrupting service. Significant new features may incur additional charges if not included in the subscribed plan tier.
Data within Daasity's platform is stored on its servers (e.g., Snowflake, Redshift), meaning customers do not own their data infrastructure. However, customers retain ownership of their data itself and can export it as needed. Portability might require additional effort if moving to a different system due to reliance on Daasity’s proprietary schemas.
Daasity supports scaling by offering flexible subscription plans that accommodate increased data volumes or additional integrations. However, scaling down may involve renegotiating terms or adjusting the scope of services provided.
Contracts are typically billed monthly or annually. Cancellation policies require prior notice, with some fees potentially non-refundable depending on the terms agreed upon in the service agreement. Renewal terms are automatic unless explicitly canceled by the customer.
Daasity complies with several industry standards:
EU-U.S. Privacy Shield Framework for data transfers.
GDPR-aligned practices for data protection.
