The CySight software implementation process involves several steps to ensure comprehensive network security and management. The process starts with an initial assessment of the existing network infrastructure, which includes routers, switches, firewalls, WiFi, packet brokers, SDN, and cloud environments. The requirements are then gathered, and CySight is deployed as a standalone probe or integrated with existing network components. The software is configured to monitor and analyze network traffic, including predictive AI baselining, anomaly detection, and automated diagnostics.
The software is integrated with existing security and network management systems, ensuring data flows from network components are correctly captured and analyzed. Functional testing and performance validation are conducted to ensure the software meets the business's security needs. Training and handover are provided to SecOps, NetOps, and CloudOps teams on CySight's effectiveness. Comprehensive documentation and support materials are delivered.
Ongoing support and optimization are ensured through continuous monitoring and regular updates. The implementation timeline varies depending on the complexity and size of the network, but the process is designed to be efficient and scalable.
CySight software is highly customizable to fit specific business needs. Here are some key points regarding its customization capabilities:
Scalability: CySight is designed to be scalable, making it suitable for networks of any size, whether on-premises or in the cloud.
Vendor Support: It supports a broad range of vendors and protocols, allowing it to integrate seamlessly with existing network infrastructure.
Predictive AI Baselining: The software uses predictive artificial intelligence baselining to adapt to the unique traffic patterns and behaviors of a specific network.
Granular Flow-Based Analytics: CySight provides cost-effective granular flow-based analytics, which can be tailored to focus on specific areas of concern within the network.
Real-Time Attack Maps and Trackback: The software includes real-time attack maps and trackback features, which can be customized to provide actionable intelligence specific to the business's threat landscape.
Agentless Machine Learning: CySight employs agentless machine learning, which simplifies deployment and reduces the need for extensive customization at the endpoint level.
CySight's pricing model includes additional costs beyond the basic subscription fee. These include setup fees, maintenance and support charges, customization fees, and training costs. The basic subscription starts at $299 per month but may include additional fees based on the complexity of the deployment and business requirements. Maintenance fees ensure the software stays updated with security patches and features. Support options range from basic to premium, with premium options offering faster response times and dedicated support personnel. Customization fees may include integration, reporting, and feature enhancements. Training costs for new users can range from basic onboarding sessions to in-depth workshops.
CySight provides a range of training and support options to help new users get the most out of the software:
Training:
Onboarding Sessions: Initial training sessions to help new users understand the basic functionalities and features of CySight.
Workshops: In-depth workshops that cover advanced features, best practices, and specific use cases.
Documentation: Comprehensive user manuals and documentation to guide users through various aspects of the software.
Webinars: Regular webinars on new features, updates, and best practices.
Support:
Basic Support: Included with the subscription, providing access to a support team for general inquiries and troubleshooting.
Premium Support: Available at an additional cost, offering faster response times, dedicated support personnel, and more comprehensive service packages.
Community Support: Access to forums and community resources where users can share experiences and solutions.
Knowledge Base: An extensive online knowledge base with articles, FAQs, and troubleshooting guides.
CySight is a comprehensive security solution that uses advanced technology to protect data and ensure network security. It uses a combination of advanced features, including granular flow-based analytics, predictive AI, deep telemetry, smart metadata, encrypted traffic analytics, integrated security modules, micro-segmentation, zero-trust monitoring, and compliance with data retention requirements. The software uses predictive AI and machine learning to analyze network flows and application metadata in real-time, identifying and mitigating cyber threats like DDoS attacks, P2P abuse, and insider threats. CySight's deep telemetry and smart metadata enable fine-grained detection, mitigation, accounting, zero-trust monitoring, trackback, and lawful intercept, providing comprehensive visibility and control over network traffic. It also provides visibility into encrypted communications without packet decoding, surpassing traditional methods like Deep Packet Inspection. CySight's micro-segmentation and zero-trust monitoring capabilities further enhance security by isolating different network segments. The software also provides detailed logging, auditing, and reporting capabilities to maintain a secure and compliant network environment.
CySight releases updates regularly to ensure the software remains effective against emerging threats and maintains optimal performance.
Regular Updates:
CySight releases updates frequently to address new security threats, improve performance, and add new features. The exact frequency of updates can vary, but they are typically released as needed to respond to critical issues and emerging threats.
Automated Update Management:
The software supports automated update management, allowing for seamless integration of updates without significant downtime. This ensures that the system is always up-to-date with the latest security patches and enhancements.
Support for Multiple Vendors:
CySight's integration with various vendors, including Check Point, KeySight, Cisco, and others, ensures that updates are compatible with a wide range of network devices and environments. This broad support helps in maintaining a cohesive and secure network infrastructure.
Real-Time Threat Intelligence:
The software leverages real-time threat intelligence to continuously update its threat detection capabilities. This ensures that the system can quickly adapt to new threats and provide timely alerts and mitigations
Data Ownership:
Responsibility and Accountability: CySight emphasizes the importance of data ownership by defining clear roles and responsibilities for data management. This includes identifying who is responsible for the accuracy, security, and usage of data assets.
Data Governance: The software integrates comprehensive data governance practices, ensuring that data ownership policies are aligned with legal and regulatory requirements. This includes defining data access policies, data security policies, and data sharing agreements to specify who can view, edit, delete, or share data, and under what conditions.
Data Portability:
User Control: CySight supports data portability, allowing users to transfer their data between different service providers. This is in line with legal frameworks such as the GDPR, which mandates that users should be able to receive their personal data in a structured, commonly used, and machine-readable format.
Interoperability Standards: The software ensures that data is provided in interoperable formats, facilitating seamless data transfer and re-use. This includes providing metadata to preserve the precise meaning of exchanged information, which is crucial for effective data portability.
Security During Transfer: CySight employs strong security measures to protect data during transfer, including encryption and secure transmission protocols. This ensures that data integrity and confidentiality are maintained throughout the process.
CySight offers flexible scaling options to accommodate changing organizational needs. Here are the terms and features related to scaling:
Scalability:
Flexible Deployment: CySight can be deployed as a standalone probe or integrated with existing network components, supporting a wide range of protocols and vendors. This flexibility allows organizations to scale the solution up or down based on their specific requirements.
Granular Flow-Based Analytics: The software's ability to scale in flow collection and its flexibility make it suitable for various network usage auditing requirements. This includes both short-term and long-term data retention, allowing organizations to adjust data recording mechanisms as needed.
Cost-Effective Scaling:
Small Footprint: CySight stores big data in a small footprint, enabling cost-effective scaling without compromising on visibility and performance. This is particularly beneficial for organizations looking to manage network security and performance efficiently.
Predictive AI and Machine Learning: The use of predictive AI baselining and machine learning allows CySight to adapt to the unique traffic patterns and behaviors of a specific network, making it easier to scale the solution as the network grows or changes.
Support for Multiple Vendors:
Broad Vendor Support: CySight supports a wide range of vendors, including KeySight (Ixia), Gigamon, Cisco, Check Point, AWS, and others. This broad support ensures that the software can integrate seamlessly with existing network infrastructure, facilitating easy scaling.
Real-Time and Trending Analysis:
Comprehensive Analytics: CySight provides real-time and trending analysis of network behavior, enabling organizations to quickly identify and respond to changes in network usage and performance. This capability is crucial for scaling the solution to meet evolving network demands.
Contract Renewal:
Automatic Renewal: Contracts are typically set to be renewed automatically unless explicitly cancelled by either party. This ensures continuity of service without interruption.
Notification and Reminders: It is advisable to set reminders well before the renewal date to review and renegotiate terms if needed. This helps in preparing for contract reviews and making informed decisions about renewals.
Renegotiation: If the current subscription does not meet the business needs, users can request a meeting with CySight to discuss possible renegotiation of the terms. This can include adjustments to pricing, features, or service levels.
Contract Cancellation:
Notice Period: Contracts can be cancelled by either party with a notice period, typically three months in writing. This allows sufficient time for both parties to make necessary arrangements.
Cancellation Fees: Depending on the timing of the cancellation, fees may apply. For example, cancellations made close to the renewal date may incur higher fees compared to those made well in advance.
Force Majeure: In cases of force majeure or unforeseen circumstances, CySight reserves the right to cancel or postpone services. In such cases, liability is limited to the reimbursement of amounts already paid.
Termination for Breach: Either party can terminate the contract immediately in the event of a material breach that is not cured within a specified period. This includes failure to make payments or comply with the terms of the agreement.
CySight software is designed to meet various compliance standards in network security and data management. It complies with data protection laws and retention requirements, providing detailed logging, auditing, and reporting capabilities. CySight also supports encryption and data security, providing visibility into encrypted communications without packet decoding. The software supports zero-trust monitoring, a key component of security frameworks and compliance standards. It supports data portability and user control over data, aligning with GDPR requirements. CySight's comprehensive logging and auditing capabilities help organizations meet industry-specific standards, such as finance, healthcare, and government sectors. The software provides advanced reporting and alerting telemetry, essential for compliance with regulatory frameworks. CySight integrates with security and compliance tools like SIEM systems for a unified approach to compliance management.
