contactSPACE

contactSPACE offers cloud-based contact center software on a tiered subscription model, with pricing based on user licenses and the selected feature set. Plans start at $105 per user per month for the Silver package, which includes essentials like call recording, reporting modules, dashboards, and up to 10 initiatives. More advanced packages—Gold, Platinum, and Diamond—are priced at $139, $175, and $239 per user per month respectively, each adding expanded features such as unlimited initiatives, CRM integration, predictive and progressive dialers, live chat, advanced analytics, and PCI-compliant payments. Pricing is based on a 24-month agreement, billed annually, and excludes applicable taxes. Additional usage-based charges (e.g., call costs) may apply, and plans can be tailored to meet specific business requirements.