Coherence

The typical implementation process for Coherence software, along with an estimated timeline:

• Sign Up: Create a Coherence account and ensure GitHub permissions are configured.
  
• Create Application: Log in and start a new application by configuring the name, GitHub repository URL, and integration branch.
  
• Install GitHub App: Install and authorize the Coherence GitHub app to enable builds and infrastructure configuration jobs.
  
• Configure coherence.yml File: Generate or manually create the configuration file to define resources and services for your project.
  
• Set Up Environment: Add environments within a collection (e.g., cloud accounts on AWS or GCP) and configure infrastructure settings like VPCs or load balancers.
  
• Provision Infrastructure: Run provisioning tasks to set up resources for the environment.
  
• Deploy Build Pipeline: Trigger builds using the "New Build" option or auto-deploy pipelines based on branch tracking.
  
• Test and Optimize: Perform regression testing, edge case evaluations, and optimize configurations as needed.

Coherence can be customized to fit specific business needs. Here are several data points showcasing its customizability:

• CNC Template Customization: Users can modify the build process by customizing CNC templates to integrate specialized tools or workflows while leveraging Coherence's environment management.

• Schema Evolution: The platform supports evolving input and output schemas for AI systems using synthetic data, enabling backward compatibility and seamless integration of new features like sentiment analysis or language detection.

• Synthetic Data Generation: Coherence allows tailored synthetic data creation to test and optimize AI models for specific scenarios, ensuring comprehensive coverage of edge cases and variability.

• Custom Build Logic: Users can replace default build scripts with custom ones using tools like Depot or Docker Build Cloud, enabling unique deployment workflows.

• Flexible Data Shaping: Businesses can define precise schemas for synthetic datasets, ensuring alignment with specific operational requirements.

• Prompt Optimization: The platform enables customized prompt engineering and evaluation for large language models (LLMs), improving performance for business-specific use cases.

• Collaborative Workspaces: Teams can share and manage custom datasets, schemas, and configurations collaboratively within the platform.

• Version Control: Coherence tracks dataset evolution, allowing businesses to maintain custom versions aligned with their needs.

• Customizable Environments: Users can configure environments with specific infrastructure settings like VPCs or load balancers to match organizational requirements.

• Integration Flexibility: Coherence integrates seamlessly with tools like GitHub, Docker, and Kubernetes, allowing businesses to incorporate it into their existing workflows.

Coherence offers the following training and support options for new users:

• Documentation: Comprehensive online guides and FAQs to help users understand and implement Coherence effectively.

• Customer Support: Direct support via chat, email, and phone for troubleshooting and assistance with setup or operational issues.

• Resource Center: Access to software downloads, manuals, and how-to videos for step-by-step guidance on using Coherence.

• Onboarding Assistance: Guidance for setting up applications, configuring environments, and deploying builds using tools like Coherence.

• 1:1 Coaching: Personalized coaching sessions for in-depth training on specific use cases or advanced configurations (available in some programs).

• Virtual Learning Opportunities: Expert-led webinars, workshops, and cohort-based learning sessions to enhance skills and understanding of Coherence features.

• Community Support: Collaboration with peers and experts through forums or networking events to share insights and solve challenges collectively.

Coherence implements several robust security measures to protect data and ensure compliance. Key features include:

• SOC 2 Type II Compliance: Coherence has achieved SOC 2 Type II certification, ensuring adherence to strict security, availability, and confidentiality standards.

• Risk Assessment: Regular evaluations are conducted to identify and mitigate potential security risks.

• Employee Training: Comprehensive education programs ensure employees understand and follow best practices for data security.

• Access Control: Policies based on the principle of least privilege restrict access to sensitive data and systems.

• Separation of Roles: Clear role definitions minimize the risk of unauthorized access or conflicts of interest.

• Effective Monitoring: Continuous monitoring detects and addresses potential security threats in real time.

• Encryption: Data is encrypted during transmission and storage to prevent unauthorized access.

• Incident Response Program: A structured process is in place to detect, analyze, and respond to security incidents promptly.

• Hosted on GCP: The platform leverages Google Cloud Platform's robust infrastructure for additional security layers.

• Responsible Disclosure Program: Coherence encourages ethical reporting of vulnerabilities to enhance system security.

Coherence releases updates regularly, with a focus on feature enhancements, bug fixes, and performance improvements. Updates are managed through structured release cycles, often including minor patches for stability and major updates introducing new functionalities. For example, the latest update, Coherence CE v24.09.2, was released on March 28, 2025, addressing issues like gRPC API hardening and timing-related fixes in NamedTopic subscribers. Users can access updates via GitHub or Oracle's support portal, and they are encouraged to review release notes for compatibility and upgrade guidelines. Updates are typically implemented using tools like coherence.jar for runtime configuration changes and patch management systems for seamless integration into existing environments.

​Coherence policy on data ownership and portability emphasizes user control and flexibility, particularly through its support for customer-managed deployments.​

• Data Ownership: Coherence enables users to deploy its platform within their own cloud environments, such as AWS or GCP. This approach, often referred to as "customer deployments" or "own cloud," allows organizations to maintain full ownership and control over their data. By hosting Coherence in their infrastructure, users can address data ownership and compliance requirements effectively. ​

• Data Portability: With customer-managed deployments, users have the flexibility to manage their data according to their organizational policies. This setup facilitates data portability, as users can back up, migrate, or delete their data as needed, without restrictions imposed by Coherence.

Coherence provides flexible terms for scaling up or down as organizational needs change, leveraging advanced scalability features:

• Horizontal Scaling: Coherence allows applications to scale out by adding more nodes to the cluster, ensuring linear scalability. For example, doubling the number of nodes doubles throughput capacity, enabling efficient handling of increased workloads.

• Vertical Scaling: Resources such as memory and compute power can be increased for individual nodes to improve performance without adding new nodes.

• Auto-scaling: Coherence supports automated scaling policies, including step scaling and scheduled scaling, which adjust resources based on traffic patterns or predefined thresholds.

• Dynamic Partitioning: Data grids are dynamically partitioned across storage-enabled nodes, ensuring optimal resource utilization and high availability during scaling events.

• Microservices Architecture: Coherence facilitates scaling specific microservices independently, reducing the need to scale entire applications.

The terms and conditions for contract renewal and cancellation for Coherence are outlined in its Software License Agreement. Key points include:

Renewal Terms

• Coherence does not explicitly mention automatic renewal clauses in its Software License Agreement, but users are bound by the terms of the agreement until termination or expiration.

Cancellation Terms:

1. Termination for Cause:

   • Either party can terminate the agreement if the other party commits a material breach and fails to rectify it within 30 days of written notice.

   • Termination is also possible for non-remedial material breaches or if a party becomes insolvent, ceases operations, or files for bankruptcy.

2. Termination for Convenience:

   • Either party may terminate the agreement at any time with 30 days' notice.

   • No refunds are provided upon termination for convenience.

3. Automatic Termination:

   • The agreement terminates automatically if the user initiates claims that the licensed products infringe patents or copyrights or supports third-party claims of infringement.

4. Effect of Termination:

   • Upon termination, all licenses and rights granted under the agreement are revoked.

   • Users must destroy copies of the licensed products and cease further use.

   • Any outstanding fees remain due and payable.

​Coherence, the Developer Experience Platform, has achieved SOC 2 Type II compliance, demonstrating its commitment to maintaining high standards in data security and operational practices. ​

SOC 2 Type II Compliance

Coherence has undergone an audit for SOC 2 Type II compliance, which includes:​

• Risk Assessment​.

• Employee education and training​.

• Information Security Auditing​.

A copy of the SOC 2 report is available upon request and under a non-disclosure agreement. ​

Security Practices

Coherence applies best practices across its software development lifecycle, including:​

• Minimum privileges​

• Separation of roles​

• Effective monitoring​

The Coherence Control Plane is hosted on Google Cloud Platform, and the company operates a program for responsible disclosure. ​

Terms and Policies

Coherence terms and policies include:​

• Terms of Use and Privacy Policy governing information collected on their public marketing site​

• Trial Use Agreement governing the use of the application and information collected during service provision​