Cobblestone
By CobbleStone Software
The implementation of CobbleStone’s Contract Insight® platform generally follows a structured process to ensure smooth deployment and user adoption. While timelines vary based on organization size and complexity, most implementations take 8–16 weeks for mid-sized businesses and longer for large enterprises. Here’s the step-by-step outline:
Discovery & Requirements Gathering
CobbleStone’s team collaborates with stakeholders to define goals, compliance needs, workflows, and integration requirements. This phase includes reviewing existing contract processes and identifying pain points.
Solution Design & Configuration
Based on requirements, CobbleStone configures the system—customizing fields, templates, approval chains, and dashboards. Language localization (e.g., Arabic) and security roles are also set up here.
Data Migration
Existing contracts and vendor records are imported into the platform. CobbleStone uses tools like IntelliXtract and VISDOM® AI to extract metadata and clauses from legacy documents.
Integration Setup
Connections to third-party systems such as Microsoft, Salesforce, Oracle, DocuSign, and ERP platforms are established to ensure seamless workflows.
Testing & Quality Assurance
The configured system undergoes rigorous testing for functionality, security, and compliance. User acceptance testing (UAT) ensures the platform meets business needs.
Training & Onboarding
CobbleStone provides role-based training sessions, documentation, and access to its knowledge base. Training covers contract creation, approval workflows, and AI features.
Go-Live & Support
The system is launched for production use. CobbleStone offers ongoing support, including helpdesk assistance, updates, and optional managed services.
Typical Timeline:
CobbleStone is highly customizable, which is one of its strongest selling points. Here are key customization capabilities:
CobbleStone’s customization depth makes it suitable for industries with strict compliance requirements, such as healthcare, government, finance, and legal sectors.
CobbleStone uses a custom quote-based pricing model, so costs vary by organization size, deployment type (cloud, on-premise, hybrid), and selected modules. In addition to the base license, there are typically one-time setup fees for configuration and data migration, which can range from a few thousand dollars for small deployments to significantly more for enterprise implementations. Training packages and professional services (such as custom workflows or integrations) are billed separately. Annual maintenance and support fees are usually included in subscription plans for cloud deployments, while on-premise clients may pay additional charges for updates and support. Advanced AI features through VISDOM+ are add-ons, priced between $3,995 and $29,995 per year, depending on token usage and tier. Optional managed services and premium support plans can also add to the total cost.
CobbleStone provides a comprehensive onboarding program that includes role-based training sessions, video tutorials, and access to its knowledge base. Training covers contract creation, workflow automation, AI features, and reporting tools. For larger deployments, CobbleStone offers customized training workshops and administrator certification programs. Support options include email and phone support, ticket-based helpdesk, and live chat for certain tiers. Clients also receive regular software updates, webinars, and user guides. Premium support packages may include dedicated account managers, priority response times, and managed services for ongoing configuration and optimization.
CobbleStone implements enterprise-grade security protocols to safeguard sensitive contract data. The platform is SOC 2 compliant, ensuring rigorous standards for data confidentiality, integrity, and availability. It uses role-based access controls, multi-factor authentication, and granular permissions to restrict access. All data is encrypted in transit (TLS/SSL) and at rest, with secure hosting on Microsoft Azure for cloud deployments. CobbleStone also provides audit trails, activity logs, and automated alerts for compliance monitoring. Regular penetration testing, disaster recovery plans, and backup systems further enhance security. For government and regulated industries, CobbleStone supports GSA compliance and offers optional on-premise deployment for maximum control.
CobbleStone releases regular updates throughout the year, typically on a quarterly cycle, with major feature enhancements and security patches delivered as needed. Updates include improvements to the core Contract Insight® platform, AI capabilities (VISDOM® and VISDOM+), and integrations. For cloud/SaaS clients, updates are applied automatically by CobbleStone’s team, minimizing downtime and ensuring users always have the latest version. For on-premise deployments, updates are provided as downloadable packages, and clients can schedule installations internally or request CobbleStone’s assistance. Release notes and documentation accompany each update, and clients are notified in advance to prepare for any changes.
CobbleStone maintains a clear policy that clients retain full ownership of their data. All contracts, vendor records, and associated metadata belong to the customer, not CobbleStone. The platform supports data portability, allowing clients to export data in standard formats such as CSV, Excel, or XML. For organizations planning migration or termination, CobbleStone provides tools and professional services to assist with secure data extraction. This ensures compliance with data privacy regulations and prevents vendor lock-in. Additionally, CobbleStone adheres to SOC 2 standards, reinforcing its commitment to data integrity and confidentiality.
CobbleStone offers flexible scalability to accommodate growth or downsizing. Clients can add or remove user licenses, modules (e.g., eProcurement, AI features), and storage capacity as needed. Scaling up typically involves adjusting subscription tiers or purchasing additional licenses, while scaling down may require renegotiating terms at renewal. For cloud deployments, scaling is seamless, with resources provisioned dynamically. On-premise clients can expand by upgrading hardware or adding modules. CobbleStone’s quote-based pricing model ensures organizations pay only for what they use, making it cost-effective for businesses experiencing seasonal or structural changes.
CobbleStone adheres to a wide range of security and regulatory compliance standards, making it suitable for highly regulated industries:
SSAE II, ISO compliance
Texas Risk & Authorization Management Program (TX-RAMP)
HIPAA and CMMC compliance for health and DoD sectors
WCAG 2.0/2.1 A-AAA and Section 508 compatible
FOIA, public sector, education, and financial regulatory compliance
