ClickTime
By ClickTime
Good Value for Money: Many reviewers feel that ClickTime offers great value for its price, particularly for small to medium-sized businesses. The ability to access detailed analytics and reporting tools is often highlighted as a significant benefit.
Comprehensive Features: Users value ClickTime's robust features for time and expense tracking, including automatic prompts for missed deadlines and seamless integration with other software like QuickBooks. This functionality helps in managing projects and tracking billable hours efficiently.
Excellent Customer Support: Reviewers frequently commend ClickTime's customer support team for being professional, friendly, and helpful. Users report that the support staff is responsive and attentive to their needs, which enhances their overall experience.
User-Friendly Interface: Many users appreciate ClickTime's intuitive design, stating that it is easy to navigate and straightforward for administrators. Positive feedback emphasizes that the software is user-friendly, making it accessible for all team members.
Mobile App Issues: Several users reported problems with the mobile app, including compatibility issues with certain devices and unintuitive navigation. These issues can impact users' ability to track time effectively when not at their desks.
Limitations in Time Entry: Users have noted restrictions in the time entry system, such as the inability to log more than 24 hours in a day and the lack of support for weekend work hours. This can lead to inefficiencies and the need for workarounds.
Learning Curve and Complexity: Some reviews mention that while ClickTime has powerful features, the platform can be complex and may require time to learn. New users might find the multitude of features overwhelming, which can hinder productivity initially.
Outdated User Interface: A common criticism is the software's outdated and less visually appealing user interface. Some users find the design uninviting and reminiscent of older systems, which detracts from the overall user experience.
