ClearPathGPS
By ClearPathGPS, Inc
Account Setup and Planning: After signing up, paperwork and account details are finalized. This step can be completed within hours, allowing businesses to move quickly toward deployment.
Device Selection and Shipping: Choose the appropriate hardware (plug-and-play OBD-II tracker, hardwired tracker, or AI dashcams). Devices are shipped promptly to your location.
Hardware Installation:
For plug-and-play trackers: Plug the device into the vehicle’s OBD-II port (under the dashboard). Each installation typically takes under two minutes per vehicle.
For hardwired trackers: Wire to ignition, power, and ground. Installation usually takes a few extra minutes per vehicle. DIY guides and videos are available for step-by-step assistance.
For dashcams: Mount the camera, connect to power, and follow activation steps. Installation is also designed to be quick and user-friendly.
Device Activation: Use the text-to-activate process: Text the device’s activation code to ClearPathGPS, follow prompts for vehicle details, and confirm installation. Activation and verification take just a few minutes per device.
Software Account Login and Configuration: Log in to the ClearPathGPS dashboard (via web or mobile app). Assign vehicles/assets, check live data, and set up custom alerts and permissions. The software is highly intuitive, allowing most users to navigate and configure settings within minutes.
Initial Tracking and Testing: Once installed and registered, begin real-time tracking immediately. Confirm live vehicle data, historical playback, and alert functionality.
ClearPathGPS is designed for high flexibility and adaptability, making it suitable for businesses with unique fleet tracking, asset management, and operational requirements. Here are multiple data points illustrating its customization capabilities:
Flexible Plans: Businesses can select between different service tiers (such as Essential and Pro) with features mapped to individual operational needs and budgets.
Add-On Accessories: Users can pick and pay only for specific hardware (e.g., AI-powered dashcams, temperature sensors, PTO monitoring) and services relevant to their industry, whether that’s field services, construction, landscaping, or delivery.
Customizable Alerts: Set up real-time notifications for various events, including speeding, idling, harsh driving, unauthorized use, and geofence breaches.
Alert Channels: Alerts can be configured for email, SMS, or routed through integrations such as Slack to reach appropriate personnel.
Report Customization: Compile reports from a wide range of raw data—such as trip records, vehicle utilization, maintenance logs, timecards, geofence entries/exits, and driver behavior—tailored to unique audit or operational requirements.
Automated and On-Demand Reporting: Businesses can schedule, automate, or create ad hoc reports to meet compliance, billing, or performance monitoring needs.
Flexible Geofencing: Set geofences (referred to as geozones) in circles, rectangles, polygons, or custom shapes to monitor arrival, departure, and time spent at key sites or customer locations.
Custom Location Labels: Name fleet vehicles, assets, or sites for clearer reporting and dispatch.
Open API: ClearPathGPS offers a robust open API, enabling custom integration with internal systems, third-party software, or ERP platforms for seamless data sync, automation, and reporting.
Market Integrations: Out-of-the-box integrations include Fleetio (for maintenance), ServiceTitan (for dispatch), Route4Me (for dynamic routing), Wex Fuel Cards (for fuel monitoring), Slack, ManagerPlus, and more, enhancing workflow automation and enabling further customization.
Mobile-Friendly, Intuitive Dashboard: Customizable dashboards offer quick access to frequently used tools, live maps, and status summaries—accessible via web and mobile apps.
User Roles and Permissions: Manage access for unlimited users, each with tailored permissions for security and workflow customization.
Plug-and-Play or Hardwired Devices: Businesses can choose the installation method and devices best matched to their fleet structure, from OBD-II plug-ins to rugged hardwired units for assets or heavy equipment.
Dashcam Options: Modular dashcam add-ons support in-cab and road-facing video, with customizable AI driver alerts and safety monitoring.
Preventative Maintenance Tools: Set rules for scheduled service alerts based on odometer, usage, or time thresholds—customized for each type of vehicle or asset.
Equipment and Asset Tracking: Tailor the solution to monitor non-powered assets, heavy equipment, trailers, and specialized vehicles, including accurate billing through engine-hour or PTO tracking.
Custom Route Planning: Integrated tools allow managers to adjust routes in real time, optimize schedules, and synchronize live fleet positions with route optimization software.
Live Location Sharing: Share live ETAs and vehicle locations externally, enhancing customer experience and transparency.
ClearPathGPS is recognized for providing a supportive onboarding experience and responsive customer assistance, designed to ensure new users can leverage the platform’s full potential from day one.
Quick Setup Guides: Comprehensive online guides and documentation detail every step, including hardware installation, activating devices, system configuration, and the first use of dashboard features.
Plug-and-Play Hardware: Devices are designed for easy, fast DIY installation—most users can activate tracking in minutes per vehicle or asset with clear instructions and support.
Intuitive Dashboard and App: The user interface is built to minimize the learning curve. Most new users can navigate the web dashboard or mobile apps quickly, aided by helpful tooltips and built-in guidance.
Guided Account Activation: Upon account creation, users can access setup checklists and demo videos for step-by-step walkthroughs.
Pro Plan Onboarding: Users on the Pro subscription tier receive dedicated onboarding sessions, which may include personalized demonstrations, configuration assistance, and tailored training for unique workflows or larger fleets.
Resource Library: An extensive knowledge base—featuring video tutorials, FAQs, and how-to articles—enables self-paced learning and supports new staff onboarding at any time.
US-Based Customer Support: Live phone and online support are available during business hours, with prompt and knowledgeable representatives praised for their responsive service.
Email and Ticket Support: Users can contact support via email or through a ticket system for non-urgent questions, troubleshooting, and configuration help.
Automated Alerts and Notifications: Proactive system alerts and scheduled reports help users anticipate issues, maintain compliance, and optimize operations, serving as a form of built-in coaching and ongoing self-guided learning.
Product Updates and Release Notes: ClearPathGPS regularly rolls out new features and enhancements, notifying users through release notes, in-app messages, and documentation updates to keep everyone informed and trained on new capabilities.
ClearPathGPS implements a comprehensive set of security strategies and technologies to protect sensitive customer and operational data managed by its fleet tracking and asset management platform.
Encryption in Transit and at Rest: All personal and operational data transmitted between customer devices, the ClearPathGPS platform, and cloud storage is encrypted using industry-standard protocols (such as SSL/TLS and AES). This ensures that any data exchanged or stored cannot be intercepted, read, or altered by unauthorized parties.
Restricted Access: Only authorized ClearPathGPS staff or designated third-party agents can access user data, and only for performing essential tasks (such as order processing and support). User accounts require unique credentials for access. Permissions are further controlled through role-based access, limiting exposure of sensitive data to only those with legitimate needs.
Activity Logging: Access and actions involving personal information are logged. This audit trail allows for the traceability of all pertinent activities, enhancing accountability and facilitating the investigation of suspicious behavior.
Firewalls and Network Defenses: The platform utilizes firewalls and other network security measures to guard against unauthorized system access. Continuous monitoring further defends against attempted breaches.
Physical Security Measures: Data is hosted in physically secure environments with restricted access, protecting against both physical theft and tampering.
Transparent Data Practices: ClearPathGPS is explicit about its data collection, with privacy policies publicly outlining how and why user information—including GPS coordinates and device identifiers—is captured and used. This transparency includes commitments to only collect data legally and provide notice for any new uses of personal information.
Data Retention and Erasure: User data is retained only while necessary for delivering services. Users can request access to, correction of, or deletion of their personal data, supporting privacy and compliance obligations. Data is deleted upon request and when no longer required for business purposes.
Automated, Cloud-Managed Updates: All platform improvements and fixes are managed centrally by the ClearPathGPS development team. Updates are automatically deployed so that all users benefit simultaneously, without the need for manual downloads or installation. This helps ensure consistency and reduces potential version conflicts for businesses accessing the system across multiple devices.
Device Data and Firmware: Hardware devices, such as trackers and dashcams, are designed for maintenance-free operation. When firmware updates are necessary, they can be pushed over-the-air (OTA) by ClearPathGPS, removing the need for on-site intervention and reducing downtime for fleets.
User Communication and Support: Significant updates or privacy policy changes are communicated to customers through email, dashboard notifications, or updated online documentation. Provided resources include step-by-step support guides and knowledge bases to help users adapt to new features or interface changes.
Real-Time Data Integration: Integrations with third-party platforms (such as Fleetio and Route4Me) also benefit from high-frequency data refresh, with data passed every 15 to 30 seconds, ensuring both ClearPathGPS and its integration partners display the most up-to-date tracking and event information.
Customer Data Rights: ClearPathGPS makes it explicit that customers retain ownership of all data, information, and material they or their authorized users submit, store, or generate while using the service. This includes vehicle, asset, and user tracking data, as well as any operational records or business information transmitted through the platform. ClearPathGPS does not claim ownership of customer-submitted data, which remains under the sole responsibility of the customer for accuracy, quality, and legality.
Protection and Use: The company commits not to disclose, distribute, sell, rent, share, or otherwise transfer any customer data to third parties, except with written customer approval or when required by law. They also restrict internal access and use of customer data to only what is necessary for system operations, support, or legal compliance.
Data Aggregation: Customers grant permission to ClearPathGPS to copy, anonymize, and aggregate data exclusively for statistical analysis or service improvement purposes. Any aggregate or anonymized data shared externally cannot be used to identify individual customers or users.
Data Export on Termination: Upon termination of services, customers have the right to request a file containing their raw tracking and platform data. This request must be made in writing before service termination. ClearPathGPS will provide the data in a usable digital format to facilitate transition or migration to another service.
API Accessibility: Customers may also request that their data be made available via ClearPathGPS’s API. This allows for integration with third-party applications and supports seamless business continuity and workflow migration.
ClearPathGPS is designed for flexibility, making it easy for businesses to adjust their fleet tracking service as operational needs change. The platform’s policies and service structure enable organizations to scale both up and down with minimal friction, ideal for industries with seasonal demand or fluctuating fleet sizes.
No Contract Commitment: ClearPathGPS operates on a month-to-month service model, meaning customers are not locked into long-term contracts. This allows businesses to increase or decrease their fleet tracking capacity without penalties or complex renegotiations.
Easy Scaling: Companies can add or remove GPS tracking units at any time, paying only for the devices actively in use. When vehicles or assets are no longer being tracked, service can be paused or suspended for those units.
Service Pause Option: For fleets with seasonal or periodic downtime (such as landscaping, agriculture, or construction companies), ClearPathGPS allows users to pause service on some or all vehicles. During the paused period, the monthly fee is reduced to $5 per vehicle, rather than the standard service rate. When fleet activity picks up again, full tracking can be restored for those vehicles with no reactivation penalty.
No Hidden Fees: There are no hidden fees associated with scaling down. Businesses only pay for what they use, and reactivating paused tracking is straightforward.
Cloud Platform Architecture: The platform leverages cloud-based infrastructure, so scaling up—whether by adding new vehicles, asset types, or advanced features—requires no new hardware beyond the plug-and-play units. Software updates and feature additions are managed in the cloud, without the need for IT intervention.
Unlimited Scaling: Whether a company operates a fleet of five vehicles or several hundred, ClearPathGPS allows unlimited scaling in either direction without impacting overall system usability or requiring lengthy provisioning.
Fleet Manager Portal: System administrators can add or remove vehicles and adjust service levels from a centralized online dashboard, with changes reflected immediately in service and future billing cycles.
Transparent, Usage-Based Pricing: The platform uses a flat monthly fee per active tracker and a reduced rate for those on hold. Costs align directly with fleet size and service level, supporting cost optimization during periods of fleet expansion or contraction.
Month-to-Month Service: ClearPathGPS operates on a flexible, contract-free basis. Customers are billed monthly for each active tracking device without requiring a long-term commitment. Service continues automatically each month unless the customer elects to pause or cancel service.
Automatic Renewal: Subscriptions automatically renew on a month-to-month basis, with recurring billing to the payment method on file. There is no need for annual or multi-year renewal negotiations, supporting easy ongoing use and business flexibility.
No Commitment Policy: Businesses are not locked into long-term contracts. This structure is ideal for organizations with seasonal or fluctuating fleet sizes, as they can adjust usage without penalties or renegotiation.
Easy Scaling: Customers may add or remove tracking devices or features at any time, and billing adjusts automatically to reflect these changes for the next billing cycle. There are no additional charges for scaling up or down aside from the per-unit service fee.
Cancel Anytime: ClearPathGPS allows customers to cancel service at any time with no cancellation fees or penalties. This can be done for the entire account or for individual vehicles/assets. Once canceled, billing stops at the end of the current monthly billing cycle for affected devices.
Pausing Service: If a customer experiences seasonal or temporary downtime, ClearPathGPS enables service to be paused for select vehicles at a reduced rate (typically $5/month per paused unit). Full service can be restored for those units at any time without penalty.
Device Return and Handling: There are no additional device return or restocking fees if units are removed from service; customers simply deactivate them on the dashboard and can store devices for future use or redeployment. Devices can stay assigned to the account without active charges when paused or removed from tracking.
No Prorated Refunds: Service remains active through the end of each paid monthly cycle, but ClearPathGPS does not typically offer prorated refunds for unused service if cancellation occurs mid-cycle.
Outstanding Charges: All outstanding charges accrued through the date of cancellation must be paid in full before termination of service (including billing through the end of the cycle).
ClearPathGPS is engineered to help businesses meet a range of data security and privacy compliance requirements common in fleet management and asset tracking environments. The platform emphasizes transparency, data protection, and alignment with both US and international standards.
SOC 2 Type II Alignment: ClearPathGPS is designed in line with SOC 2 Type II principles, featuring internal controls and processes that address data security, availability, processing integrity, confidentiality, and privacy. This standard is especially relevant for service organizations handling sensitive customer operational data, as it demonstrates adherence to best practices in protection and governance of information.
GDPR Support: The company’s privacy practices are aligned with the General Data Protection Regulation (GDPR) for EU, UK, and Swiss customers, ensuring strong privacy safeguards, lawful data processing, and rights for individuals (such as access, correction, portability, and deletion of personal data) as required by international frameworks.
Contractual Data Protection & Portability: ClearPathGPS upholds customer data ownership and grants customers the right to export or delete their data at any time, supporting compliance with modern privacy regulations.
Data Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols (e.g., SSL/TLS and AES), fulfilling requirements for data protection seen in multiple regulations and recommended by standards such as PCI DSS for payment-related workflows.
