ChiroFusion typical implementation process:
Initial Consultation and Planning: Engage with ChiroFusion to discuss your practice’s needs and outline the implementation process with your assigned account manager.
Data Migration Preparation: Export demographic data from your current practice management system and provide the data file to ChiroFusion’s migration team.
Data Migration Execution: ChiroFusion’s team imports your demographic data into the platform at no extra cost.
Account Setup: Configure your ChiroFusion account settings, including scheduling, billing, and user access.
System Access: Log in from any internet-connected device. Specialized hardware is required, as ChiroFusion is fully web-based.
One-on-One Training: Participate in personalized training sessions provided by your account manager to familiarize your team with the software’s features and workflows.
Custom Template Setup: Customize SOAP note templates and other documentation to fit your practice’s requirements.
Testing and Validation: Review imported data, test scheduling, billing, and reporting functions to ensure everything operates correctly.
Go Live: Begin using ChiroFusion for daily operations, including scheduling, documentation, billing, and claims management.
ChiroFusion can be customized to fit specific business needs in several important ways:
Custom Appointment Types: Practices can define and manage custom appointment types, allowing the scheduling system to reflect the unique services offered by the clinic.
Customizable SOAP Note Templates and Macros: Users can create and modify SOAP note templates and use macros to streamline documentation, tailoring clinical records to their preferred workflow and compliance requirements.
Custom Care Plans: The platform allows for the creation and storage of custom care plans, enabling practitioners to document and manage patient treatment pathways that align with their practice philosophy.
CPT Code Rationale Customization: ChiroFusion now supports CPT Code Rationale Customization, letting users tailor CPT code rationales to better suit their office’s specific billing and documentation needs. The system remembers the last rationale used for each code, improving efficiency and consistency.
Patient Archiving Settings: Practices can leverage the new Patient Archiving feature, which automatically archives inactive patients and unarchives them as needed, optimizing system performance and patient management.
Online Patient Intake Forms: The platform offers customizable, mobile-friendly online intake forms, allowing practices to collect the exact information needed from patients and streamline the onboarding process.
Exercise Prescription and Outcome Tracking: Clinics can use a library of over 4,200 exercise plans and videos, and tailor exercise prescriptions and outcome tracking to each patient’s needs.
Practice Marketing Automation: ChiroFusion’s marketing tools can be set up to automate review requests and reputation management, supporting custom marketing strategies.
Integration Customization: The platform supports integrations that can be tailored to suit the specific needs of your practice, including payment processing, telehealth, and more.
ChiroFusion offers a training and support system to ensure new users can effectively implement and utilize their chiropractic EHR and practice management software. Here's an overview of the resources and services available:
Live One-on-One Training: All clients receive five hours of personalized, live training sessions conducted remotely. These sessions are designed to walk users through the complete system and address any questions or concerns.
Video Tutorials: Clients have access to a comprehensive library of video tutorials that reinforce the live training sessions and provide step-by-step instructions for all features of the software.
User Manual: An online user manual is available, offering detailed guidance on using various aspects of the software.
Email Support: Unlimited email support is included in all plans, allowing clients to reach out with questions or issues at any time.
Phone Support: Priority phone support is available to ChiroFusion Essentials subscribers for an additional $59 per month, providing direct access to support specialists.
ChiroFusion implements a suite of security measures to safeguard patient data and ensure compliance with healthcare regulations. Below is an overview of the key security protocols and practices employed by ChiroFusion:
ChiroFusion is designed to be fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that all electronic protected health information (ePHI) is handled securely and by federal regulations.
Fortune 500 SaaS Infrastructure: ChiroFusion operates on robust, enterprise-grade cloud infrastructure, providing high levels of security and system uptime.
Data Redundancy and Backups: The system includes built-in redundancy and automatic data backups, ensuring that patient records are preserved and recoverable in the event of hardware failure or other disruptions.
Encrypted Data Transmission: All data transmitted through ChiroFusion is encrypted to protect sensitive information during transfer.
Secure Payment Processing: ChiroFusion's integration with OpenEdge Payments offers point-to-point encryption and tokenization for secure storage and processing of patient payment information.
Access Controls: User access is managed through role-based permissions, ensuring that staff members can only access information pertinent to their responsibilities.
Audit Trails: The system maintains detailed logs of user activities, facilitating monitoring and auditing for compliance and security purposes.
Regular Software Updates: ChiroFusion provides automatic software updates, ensuring that the system remains up-to-date with the latest security patches and features.
ChiroFusion allows users to export their data at any time in standard formats such as CSV and PDF, providing flexibility and control over patient information.
In the event of a disaster, ChiroFusion's cloud-based architecture enables practices to regain access to their data from any internet-connected device, facilitating rapid recovery and continuity of operations.
ChiroFusion maintains a proactive and user-friendly approach to software updates, ensuring that chiropractic practices benefit from the latest features and security enhancements without disruption.
ChiroFusion typically releases software updates everymonth. These regular updates are designed to introduce new features, improve existing functionalities, and address any identified issues, thereby enhancing the overall user experience.
As a 100% cloud-based platform, ChiroFusion handles all updates automatically. Users are not required to download or install anything manually. When a new update is released, it is seamlessly integrated into the system, and users can access the latest version simply by logging into their account.
Minimal Disruption: Automatic updates ensure that practices experience no downtime or interruptions during the update process.
Enhanced Security: Regular updates include security patches that protect sensitive patient data and maintain compliance with healthcare regulations.
ChiroFusion's policies on data ownership and portability are designed to provide users with full control over their data, ensuring transparency and ease of access.
ChiroFusion offers a flexible and scalable pricing structure designed to accommodate the evolving needs of chiropractic practices. Here's an overview of how you can adjust your subscription as your organizational requirements change:
Monthly and Annual Plans: ChiroFusion provides both monthly and annual subscription options. The monthly plan offers flexibility with no long-term commitment, allowing you to adjust or cancel your subscription as needed. The annual plan, while requiring a 12-month commitment, offers cost savings with a lower monthly fee and a discounted setup fee.
Adding Providers: As your practice grows, you can add additional providers to your plan for $49 per month per provider.
Upgrading Plans: ChiroFusion offers multiple plans to suit different practice sizes and needs:
Essentials Plan: Starting at $129 per month, this plan includes core features such as patient scheduling, billing, and reporting tools.
Complete Plan: At $299 per month, this plan includes all features of the Essentials Plan plus additional functionalities like priority phone support, text appointment reminders, online intake forms, and online patient scheduling.
Adding Features: You can enhance your plan with add-on features to meet specific
Priority Phone Support: $59/month.chirofusionsoftware.com
Text Appointment Reminders: $79/month.
Online Patient Intake Forms: $29/month.
Removing Providers: If your practice downsizes, you can remove providers from your plan, reducing your monthly cost accordingly.
Downgrading Plans: You have the option to switch to a lower-tier plan that better fits your current needs and budget.
Removing Add-On Features: Add-on features can be canceled at any time, allowing you to streamline your subscription and reduce costs.
From Monthly to Annual: You can start with a monthly subscription and convert to an annual plan at any time to take advantage of cost savings.
ChiroFusion provides flexible subscription options to accommodate the varying needs of chiropractic practices. Below is a detailed overview of their contract renewal and cancellation policies:
Monthly Subscriptions: These plans renew automatically each month. To prevent renewal, you must provide at least 7 days' written notice before the end of the current billing cycle.
Annual Subscriptions: Annual plans also renew automatically for successive one-year terms. To cancel the renewal, you must give at least 30 days' written notice before the end of the current term.
Notice Requirement: To cancel your subscription, you must complete an Account Cancellation Request form, obtainable by emailing [email protected].
Annual Plan Commitment: If you cancel an annual subscription before the end of the 12-month term, you remain responsible for the full payment of the subscription fees for the entire term.
Refunds: ChiroFusion does not offer refunds for early cancellations, unused services, or partial months. Refunds are only considered in cases of a material breach by ChiroFusion or defects in the services provided.
Prepaid Billing: All subscription fees are prepaid and charged on the first day of each billing cycle.
Late Payments: If a payment is not received within 5 days of the due date, ChiroFusion may suspend or terminate your services without prior notice.
Switching Plans: You can switch from a monthly to an annual plan at any time to take advantage of cost savings.
Adding Providers: Additional providers can be added to any plan for $49 per month per provider.
ChiroFusion is committed to ensuring the security and compliance of its chiropractic practice management software. The platform incorporates several measures aligned with industry standards to protect patient data and maintain regulatory compliance.
ChiroFusion adheres to the Health Insurance Portability and Accountability Act (HIPAA) standards, which are critical for protecting sensitive patient information. This includes implementing administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of electronic protected health information (ePHI)
ChiroFusion employs a multi-faceted approach to data security:
Encryption: All patient data is encrypted both at rest and in transit, utilizing industry-standard encryption protocols to prevent unauthorized access
Access Controls: Role-based access controls are in place to ensure that only authorized personnel can access specific data, minimizing the risk of internal breaches.
Audit Trails: The system maintains detailed logs of user activities, facilitating monitoring and auditing for compliance and security purposes.
Regular Updates: ChiroFusion provides automatic software updates, ensuring that the system remains up-to-date with the latest security patches and features.
ChiroFusion enters into Business Associate Agreements with third-party vendors and partners who handle patient data on behalf of the practice. These agreements are essential for maintaining HIPAA compliance, as they legally bind associates to adhere to the same standards of data protection
ChiroFusion's Privacy Policy outlines the company's commitment to protecting personal information and details the measures taken to secure data. Users are also responsible for maintaining the confidentiality of their access credentials and are advised to follow best practices for password management .
ChiroFusion
By ChiroFusion LLC
