Many users praise Chekkit as an excellent software solution that reliably performs all necessary functions without issues. The company behind it is often described as great, with responsive and helpful customer service.
Customers appreciate the detailed and prompt support provided by Chekkit’s team, often noting that assistance is available almost immediately when needed. The value for the price is frequently highlighted as a strong selling point.
The platform is considered very user-friendly, making it easy for businesses to stay in touch with their customers and manage reviews effectively. Users find the interface intuitive and straightforward.
Setting up and implementing Chekkit is reported to be quick and hassle-free, with no downtime during the process. Many users feel they receive excellent value given the features and service included.
Integration with popular platforms such as Google My Business and Facebook is described as smooth and easy, enabling businesses to solicit and manage reviews seamlessly across multiple channels.
The webchat feature is often praised for its simplicity, fluidity, and modern design, helping businesses increase leads and sales by engaging visitors in real time.
Some users note that the mobile app lacks certain features available on the desktop version, such as a “populate” function, which makes searching and using templates slower and less convenient on mobile devices.
A few customers have expressed frustration that reviews displayed in the dashboard do not show dates, making it difficult to track monthly review counts or analyze trends over time.
The chat symbol on websites using Chekkit’s widget could be more prominent or larger to attract more customer interactions, according to some feedback.
Occasional software updates require user attention, and some users would appreciate better communication from Chekkit about when updates occur and what changes are included.
The mobile app can be sluggish or slow at times, especially when navigating within the app or switching between conversations.
