Careficient

Name: Careficient
Brand: Careficient
SKU: 68207086788da5bffa033481
Rating: 4.5 (128 reviews)

Overview of Careficient Software Company

Careficient is a privately held software company based in Stuart, Florida, specializing in electronic medical record (EMR) and agency management solutions tailored for home health, hospice, and home care agencies. Founded in 2016 and operational since 2017, Careficient’s mission is to revolutionize healthcare delivery by providing an intuitive, compliance-first EMR platform that streamlines agency workflows, automates manual processes, and supports agency growth. The platform is scalable and supports agencies of all sizes with unlimited users on a single integrated system covering patient management, scheduling, payroll, billing, compliance, and reporting.

Founding and Growth

Founding: Careficient was founded in 2016 and began serving clients in 2017, focusing on the post-acute care market, specifically home health, hospice, and home care providers.

Growth: Under the leadership of CEO Gene Creach, the company has experienced rapid growth, including a reported 209% increase in revenue over a recent 12-month period. The company has expanded its leadership team and invested heavily in enhancing its core EMR technology to improve user experience and operational efficiency.

Careficient has significantly increased its customer base, with notable growth in average daily census, Medicare census, claim volumes, and eligibility transactions, reflecting strong market adoption.

The company employs between 51 and 200 people and generates estimated annual revenues between $1 million and $10 million, with some sources citing around $2 million.

Product Offerings and Features

Careficient offers a comprehensive, cloud-based EMR and agency management platform designed specifically for home health, hospice, and home care agencies.
Key features include:
- Patient management and clinical documentation
- Scheduling and payroll management
- Physician orders and interim orders tracking
- OASIS form completion and analysis
- Accounts receivable and invoicing to payers
- Integrated billing rules for all payers and automated benefit eligibility verification
- Compliance workflows, alerts, and Electronic Visit Verification (EVV) support
- Role-based access and customizable reporting
- Seamless integration with third-party systems and custom integrations to fit unique agency needs

Acquisitions and Product Expansion

In early 2023, Careficient acquired Net Health’s home health, hospice, home care, palliative, and revenue cycle management solutions, including the HealthWyse and Hospicesoft brands, significantly expanding its footprint to over 750 client locations across 39 states.

This acquisition added a new team of employees and broadened Careficient’s product portfolio and customer base, reinforcing its position as a leading EMR provider in the post-acute care market.

The acquisition aligned with Careficient’s strategy to focus exclusively on home health and hospice care, enhancing its ability to serve these markets with specialized solutions and dedicated support.

Careficient AI and New Features

Careficient continuously evolves its platform, regularly releasing updates that incorporate new features and regulatory compliance enhancements.

Recent developments focus on improving user experience, integrating clinical workflows with billing and compliance, and expanding automation capabilities.

The company emphasizes clinician-centered workflows combined with robust revenue cycle management tools, aiming to reduce “decision fatigue” by providing an all-in-one system that eliminates the need for multiple platforms.

Company Culture and Values

Careficient promotes a “customer for life” philosophy, emphasizing long-term partnerships with its clients.

The company values cultural fit highly, as evidenced by its acquisition strategy prioritizing shared values and beliefs.

Its mission highlights dedication to delivering exceptional care by enabling agencies to focus on patient care rather than administrative tasks.

Careficient invests in customized training and ongoing support, with a US-based team of health and technology experts committed to client success.

User Base and Community

Careficient serves a broad user base across the United States, including home health, hospice, and private duty agencies of all sizes.

The acquisition of Net Health’s home health and hospice product lines significantly expanded its client footprint to more than 750 locations in 39 states.

The platform supports agencies with a wide range of operational needs, from clinical documentation to revenue cycle management, fostering a community of users focused on improving care delivery and operational efficiency.

Careficient maintains active engagement with its user community through customized training, responsive support, and continuous product enhancements.

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