Ease of Use: Many users appreciate Benevity's platform for its ease in setting up volunteering events and organizing employee engagement activities. The software is noted for being user-friendly and effective in running clean reports.
Customer Support: Benevity's customer support, particularly through the Alaya platform, is highlighted as being responsive and helpful.
Social Impact: Users commend the software as a great tool for social impact, helping companies connect employees with causes that matter to them.
Fund Management Issues: Some users have reported issues with fund management, including difficulties in tracking where funds are deposited, leading to concerns about potential mismanagement or even theft.
Technical Difficulties: There are complaints about the inability to delete volunteering hours once entered into the system, which can complicate record-keeping if errors occur.
