AlumNet, developed by EastGate Corp, is a cloud/SaaS membership management platform designed for educational institutions and corporations to manage alumni and retiree networks. It operates on a Member Relationship Management (MRM) model—akin to CRM but focused on nurturing relationships between organizations and their members
Centralized member database with custom fields, bulk CSV imports, and profile control
Self-managed My Page where users update personal details
Bulk communications: sends group emails, news updates, file distribution
Social features: member search, messaging, news feeds alumnet.cloud.
Security & logs: 2FA, IP/admin permissions, access logs, malware protection
Certifications include P‑mark (Japan privacy mark) and ISMS
AlumNet/EastGate emphasizes:
Security: P‑mark, ISMS, audits, strong authentication
Customer-centricity: robust onboarding, training, 24/7 support, knowledge base.
Continuous improvement: iterative refinements and quality assurance .
Over 200 organizations: universities (e.g., Hiroshima City University), schools (e.g., Shibuya Kyoiku Gakuen), clubs (e.g., Keio Athletics)
Alumnet
By EastGate Corporation