75Health

Initial Consultation and Needs Assessment:

• The process begins with an initial consultation to understand the specific needs and requirements of the healthcare practice. This involves identifying the current systems in use, the volume of data to be migrated, and any specific customization needs.

Data Migration:

• 75Health offers free data migration services from various EHR/EMR vendors. The migration team ensures that all patient records and other critical data are accurately transferred to the new system without any loss or errors.

System Setup and Customization:

• The software is customized to fit the workflow and preferences of the practice. This includes setting up user roles, permissions, and configuring templates and forms specific to the practice's needs.

Training:

• Comprehensive training is provided to all users through one-on-one sessions, video tutorials, and webinars. This ensures that all staff members are comfortable using the new system and can operate it efficiently from day one.

Testing:

• Before going live, the system undergoes rigorous testing to ensure that all functionalities are working correctly. This includes testing data integrity, system performance, and user access.

Go-Live and Support:

• Once the system is thoroughly tested, it is deployed for live use. 75Health offers continuous support during this phase to address any issues that may arise and to ensure a smooth transition. Ongoing support is available through phone, chat, and email.

• Templates and Forms: Customizable templates for clinical documentation, which can be adjusted to fit the specific needs of different medical specialties.

• User Roles and Permissions: The ability to set up and customize user roles and permissions to ensure that staff members have appropriate access to patient data and system functionalities.

• Billing and Reporting: Customizable billing and reporting features that can be tailored to the financial and operational needs of the practice.

• Alerts and Notifications: Customizable alerts and notifications to keep both patients and healthcare providers informed about appointments, test results, and other critical information.

• Pricing Plans:

• Lite: Free
• Basic: $10/user/month
• Premium: $25/user/month
• Enterprise: $40/user/month

• Setup Fees: There are no explicit setup fees mentioned, but the cost may vary based on the level of customization and specific requirements of the practice.

• Maintenance and Support Charges: The subscription plans generally include maintenance and support, but the extent of support may vary by plan. Higher-tier plans likely offer more comprehensive support options.

Training:

• One-on-One Sessions: Personalized training sessions to help users get accustomed to the software.
• Video Tutorials and Webinars: On-demand resources that allow users to learn at their own pace.

• Custom Training Programs: Tailored training programs that align with the specific workflows and preferences of the practice.

  Support:

• 24/7 Support: Available through phone, chat, and email to assist with any issues or questions.
• Dedicated Implementation Team: A team dedicated to helping practices with the implementation process, including data migration and system setup.
• Continuous Updates: Regular updates to ensure the software stays current with industry standards and user needs, without additional costs or downtime.

• Secure Socket Layer (SSL) Technology: All sensitive information is transmitted via SSL technology, ensuring that data is encrypted during transmission.

• Data Encryption: Sensitive data is encrypted and stored in a secure database, accessible only to authorized personnel with special access rights.

• Access Control: The system uses access control measures to ensure that only authorized users can access specific data, maintaining confidentiality and integrity.

• Regular Security Updates: The platform is regularly updated to address any security vulnerabilities and to ensure compliance with the latest security standards.

75Health releases updates on a monthly basis. These updates are designed to enhance the functionality of the software, fix bugs, and address any security vulnerabilities. The updates are managed seamlessly, ensuring that users experience minimal disruption. The updates are automatically applied, leveraging the cloud-based nature of the software to ensure that all users are on the latest version without requiring manual intervention.

• Data Ownership: Users retain full ownership of their data. This means that healthcare providers and patients have control over their medical records and can decide how and with whom their data is shared.

• Data Portability: The platform supports data portability, allowing users to export their data in a standard format. This ensures that users can easily transfer their data to other systems if needed, facilitating interoperability and continuity of care.

• Subscription Plans: Users can choose from various subscription plans (Lite, Basic, Premium, Enterprise) based on their current needs and can easily upgrade or downgrade as those needs change.

• Customization: The platform's customizable features allow practices to adjust the software functionalities to match their evolving requirements without significant disruptions.

• Support for Growth: As organizations grow, 75Health supports the addition of new users and modules, ensuring that the system scales efficiently.

• Cancellation: Users can cancel their membership at any time. Access to the service continues until the end of the current billing period. Payments are non-refundable, and no refunds or credits are provided for partial membership periods or unused content.

• Price Changes: 75Health may change subscription plans and prices, but any changes will apply no earlier than 30 days following notice to the user.

• Termination of Agreement: Either party can terminate the agreement at any time without notice. Terms that are meant to continue in perpetuity will remain unaffected by termination.

• Third-Party Integration: 75Health is not responsible for third-party products and services, and users should review third-party terms and privacy policies.

• HIPAA Compliance: The software complies with the Health Insurance Portability and Accountability Act (HIPAA), ensuring the protection of patient health information.

• HITECH Act: The platform is built around the Health Information Technology for Economic and Clinical Health (HITECH) Act, supporting the development of a nationwide health IT infrastructure.

• Meaningful Use Certification: 75Health is certified for Meaningful Use, which ensures that the software meets specific criteria set by the Centers for Medicare & Medicaid Services (CMS) for electronic health records.

• ONC-ATCB Certification: The software is certified by the Office of the National Coordinator for Health Information Technology Authorized Testing and Certification Body (ONC-ATCB), ensuring it meets federal standards for health IT.