Discovery and Integration: Zluri begins by mapping your organization's SaaS landscape using its advanced SaaS Management Platform (SMP). This process leverages five discovery methods:
Single sign-on (SSO) integration
Integration with financial and expense management systems
Direct API integrations
Desktop agents (optional)
Browser extensions (optional)
Management and Optimization: Once the SaaS stack is mapped, Zluri helps navigate and optimize it by eliminating redundancies, managing auto-renewals, and optimizing license tiers.
Consolidation and Planning: Zluri gathers purchase and renewal data to assist in planning SaaS purchases for the next 12 months.
Access Governance Setup: The platform implements access control policies, including provisioning and deprovisioning workflows.
Customizable workflows: Users can set up pre-defined workflows tailored to their organization's specific requirements for granting and revoking access permissions.
Customizable permission settings: The platform allows for customizable permission settings and access levels.
Role-based access control: Organizations can implement role-based access control, defining roles and permissions for different user groups.
Customizable rules and triggers: Zluri enables users to define and enforce intelligent access policies with custom rules and triggers.
Scalability: The platform is designed to scale with businesses as they grow, ensuring it can meet the evolving demands of enterprises of all sizes.
Custom app support: Zluri's SDK allows for integration with custom applications.
Open APIs: The platform offers open APIs to integrate with any custom application or data source.
Custom pricing: Zluri offers custom pricing, requiring potential customers to contact them directly at [email protected] for specific pricing information.
Modular pricing: The platform is divided into three main modules (SaaS Management, Access Management, and Access Reviews), each with its own set of features and potential add-ons.
Tiered pricing: The SaaS management module has two pricing tiers: Scale and Enterprise.
Add-ons: Some features are available as add-ons, particularly in the Scale plan.
Implementation services: Zluri may offer implementation assistance, which could incur additional costs.
Training sessions: The company might provide training sessions as part of their service.
Ongoing support: Zluri offers customer support, which may be included or charged separately depending on the plan.
Documentation and Training Materials: Zluri provides valuable resources, including documentation and training materials, to help users understand and navigate the platform.
Video Presentations and Webinars: The company offers video presentations and webinars to explain configuration processes and platform features.
Customer Support: Zluri's customer support is praised for its responsiveness and expertise in resolving user queries and issues promptly.
Onboarding Assistance: Zluri offers onboarding support to help new users get started with the platform, including guidance on setting up workflows and integrations.
Privacy Vault: Zluri has introduced a "privacy vault" that uses near end-to-end encryption to protect personal identifiable information (PII).
Tokenization and De-Identification: PII undergoes tokenization and de-identification techniques to ensure the original data remains inaccessible.
Bring Your Own Key (BYOK): Customers can use and manage their own encryption keys, adding an extra layer of data ownership and security.
Role-Based Access Controls: Strict role-based access controls govern access to sensitive data, limiting it to authorized personnel only.
Logging and Monitoring: Comprehensive logging and monitoring capabilities track access and modifications to detect suspicious activity.
Regular Security Audits: Zluri conducts regular security audits, including vulnerability assessments and penetration testing.
AWS Infrastructure: Zluri leverages AWS's comprehensive infrastructure and cloud data storage for enhanced security.
Authentication Methods: The platform supports secure login methods such as SSO, MFA, and IP Whitelisting.
Compliance: Zluri ensures compliance with data protection regulations and supports data residency requirements.
Regularly releasing updates to improve functionality and security
Implementing updates automatically in the cloud-based environment
Data Ownership: Zluri emphasizes that customer data belongs to the customers themselves. The company states that it will never sell customer data, identity, or contact information to third parties or vendors.
Data Portability: While not explicitly stated, Zluri's focus on data privacy suggests that they likely support data portability. This would allow customers to export their data if needed.
Privacy Vault: Zluri has introduced a "privacy vault" that uses near end-to-end encryption to protect personal identifiable information (PII). This feature supports:
Bring Your Own Key (BYOK): Customers can use and manage their own encryption keys, adding an extra layer of data ownership and security.
Data Residency: Customers can choose the geographic location for storing their sensitive information, ensuring compliance with regional data protection regulations.
Right to be Forgotten: Zluri's privacy vault centralizes sensitive data, enabling companies to maintain an accurate inventory and ensure the total deletion of any sensitive or personal data upon request, in compliance with data protection regulations.
The platform is designed to scale with businesses as they grow, ensuring it can meet the evolving demands of enterprises of all sizes.
Zluri's pricing is based on the number of active users per month, allowing organizations to scale up or down as needed.
The platform provides data-driven suggestions on scaling up, down, or switching to a different plan based on actual usage.
Renewal Calendar: Zluri provides a renewal calendar that alerts users 60 days prior to an app renewal, giving ample time to decide whether to renew or discard a subscription.
Cancellation Notice: The agreement can be terminated by the user by providing written notice of at least 3 (three) business days.
Auto-Renewal: Zluri helps prevent auto-renewals by providing insights on app usage and reminding users of upcoming renewals.
Renewal Alerts: Users receive notifications for contract renewals 30 days, 15 days, and one day in advance. For payments, alerts are sent 7 days and 1 day before the due date.
Custom Alerts: Users can set custom alerts to prioritize high-value contracts.
Termination: Zluri or the user can close the account for any reason immediately.
Breach of Terms: The company may terminate the agreement and close the user's account if it becomes aware of any breach of terms and conditions.
Legal Compliance: The company may terminate the agreement if required by an express direction of law.
Contract Review: Zluri maintains a system of records for storing important information and files associated with contracts, allowing users to quickly revise and review contract terms before renewal.
GDPR (General Data Protection Regulation): Zluri complies with all requirements outlined by the GDPR and is certified by them. The company acts as either a Controller or Processor for personal data, depending on the context.
SOC 2: Zluri maintains an annual SOC 2 Type 2 report, performed by an independent third party, certifying that their platform meets all requirements for security and confidentiality as defined by AICPA.
PCI DSS: While not explicitly detailed, Zluri mentions PCI DSS as one of their important compliance attestations.
CCPA (California Consumer Privacy Act): Zluri ensures compliance with CCPA regulations for data privacy.
HIPAA: The platform checks compliance with HIPAA for healthcare data protection.
