Zeta Global
By Zeta Global
Performance Enhancements: Zeta is recognized for helping businesses innovate and enhance productivity through its advanced tools and automation capabilities.
Ease of Use: The platform's user interface is described as intuitive, making it easy for marketers to navigate and execute campaigns without extensive technical expertise.
Customer Support: Many users commend Zeta’s account management team for being responsive, knowledgeable, and proactive in providing assistance. Clients appreciate the hands-on support that helps them achieve their marketing goals.
AI-Powered Insights: Zeta’s AI tools, such as its predictive analytics and real-time personalization capabilities, are highlighted as standout features that help businesses optimize campaigns and improve customer engagement.
Comprehensive Features and Functionality: Users appreciate Zeta’s ability to consolidate multiple marketing functions into one platform, including email marketing, omnichannel campaign management, and audience segmentation.
Comprehensive Features and Functionality: Users appreciate Zeta’s ability to consolidate multiple marketing functions into one platform, including email marketing, omnichannel campaign management, and audience segmentation.
Slow Response Times: Some users report slow response times from support and account management teams, which can delay issue resolution during critical campaigns.
