Zenamu is designed for rapid and user-friendly implementation, especially for solo instructors and small studios. The process typically takes less than a day, with most users able to publish their first class schedule within minutes to a few hours. Here's a step-by-step breakdown:
Account Registration
Visit Zenamu.com and sign up for a free trial. No credit card is required initially.
Initial Setup
After logging in, you'll be guided through the dashboard to configure your studio or instructor profile, including contact details, branding (logo and colors), and payment settings via Stripe.
Class Creation
You can create open classes, recurring courses, or workshops using intuitive templates. Zenamu allows you to define class types, durations, locations (physical or online), and capacity limits.
Booking Rules Configuration
Set booking windows, cancellation policies, make-up session rules, and waiting list preferences. These rules help automate client interactions and reduce manual work.
Payment Integration
Connect your Stripe account to enable secure online payments. You can also configure credit packs, discount codes, and gift vouchers.
Website & Social Media Integration
Embed your schedule into your website (WordPress, Wix, etc.) or share it via social media. Zenamu provides a customizable booking page link.
Client Communication Setup
Enable automated email notifications for bookings, cancellations, and reminders. You can also message attendees directly from the platform.
Go Live
Once your schedule is ready, publish it and start accepting bookings. You can monitor attendance, payments, and client activity in real time.
Zenamu offers a wide range of customization options to suit different business models, sizes, and operational styles. Here are key data points:
Custom Booking Forms
You can add specific fields to your booking forms, such as medical conditions, experience level, date of birth, or insurance ID. These responses are stored in client profiles or class details.
These features make Zenamu highly adaptable for solo practitioners, multi-location studios, and wellness centers with diverse operational needs.
Zenamu offers a transparent pricing model with no setup fees, no maintenance charges, and no platform commissions on bookings. Users only pay a monthly subscription fee based on their selected plan. The plans range from:
Each plan includes access to core features, and users can upgrade or downgrade at any time. Zenamu also provides a 14-day free trial with no billing required upfront. Support is included in all plans, with premium support available in higher tiers like Professional and Expert/Studio.
Zenamu provides a comprehensive onboarding experience through its Help Center, which includes step-by-step guides, tutorials, and FAQs. New users can access:
The platform is designed to be intuitive, allowing most users to go live within hours. Zenamu also offers customizable booking forms, legal document templates, and integration guides for tools like Stripe, Mailchimp, and website builders.
Zenamu is fully compliant with GDPR regulations and has robust data protection protocols. Key security measures include:
Zenamu provides templates for privacy policies and ensures that users can manage their GDPR compliance directly within the platform settings.
Zenamu follows a continuous improvement model, regularly releasing updates to enhance functionality, fix bugs, and introduce new features. updates are rolled out automatically and seamlessly, with no disruption to users.
Users benefit from:
Zenamu also communicates major updates through its Help Center and blog, and users can contact support for clarification or training on new features.
Zenamu adheres to strict GDPR compliance, clearly defining roles and responsibilities regarding data ownership:
This structure empowers users with control over their digital assets while ensuring compliance with European data protection laws.
Zenamu offers flexible scaling options that allow users to upgrade or downgrade their subscription plans based on business needs:
Downgrading: You can downgrade your plan through the Subscription Management section. The current plan remains active until the end of the prepaid period, after which the lower plan begins automatically.
This dynamic model ensures that Zenamu can grow with your business or scale back during quieter periods, offering cost-effective flexibility.
Zenamu operates on a subscription-based model with flexible terms for renewal and cancellation:
Zenamu’s terms of use and cancellation policies are designed to be user-friendly and transparent, with no long-term contracts or hidden fees.
Zenamu is fully compliant with the General Data Protection Regulation (GDPR), which governs data privacy and protection across the European Union. Key compliance features include:
Data Processing Agreement (DPA): Zenamu (Fyooga s.r.o.) acts as the data processor, while users (instructors or studios) are the data controllers. This agreement outlines responsibilities for handling personal data.
