Yardi
By Yardi
Customization and Integration: Users appreciate the wide array of customization options available, allowing them to adjust the software to the needs of their particular company. The ability to integrate Yardi Property Management with other modules offered by the company is also seen as a benefit.
Payment Processing: Yardi facilitates easy and quick processing of credit card and check payments, which is a significant advantage for property management operations.
User-Friendly Interface: Many users find Yardi software to be user-friendly, appreciating the different ways to pull up information and tailor it to their needs, which makes navigating the system and managing property-related tasks more efficient.
Strong Accounting and Reporting Capabilities: Yardi is praised for its robust accounting program, offering a wide variety of report formats and the ability to support custom reports. This strength is particularly noted for its original core as an accounting program.
Maintenance Management: The software is highly regarded for its maintenance management capabilities. The mobile app and web interface are highlighted for making tracking maintenance requests straightforward.
Support and Training: The direct support from the company is noted as an area needing improvement. Responses from support can be unhelpful or too late, and there's a desire for better coaching in hardware integration and product training.
Integration of Ancillary Products: Some ancillary products and services added to the core accounting program do not integrate in a comprehensive or intuitive way, with Yardi Concierge specifically mentioned as cumbersome.
