X-Mart
By Artisn LLC
Ease of Use: Clean interface, intuitive navigation, smooth onboarding.
Omnichannel Integration: Supports both B2B and B2C, connects with HubSpot, WhatsApp, AWS, Google Ads.
Customer Support: Responsive team, available nearly around the clock, helpful during setup.
Performance & Flexibility: Fast order tracking, scalable features, customizable workflows, developer‑friendly core.
Business Value: Consolidates multiple apps, enables loyalty programs, coupons, and personalized promotions.
System Stability: Occasional bugs, freezes during order processing, performance dips under heavy load.
Access Issues: Requires re‑login after inactivity.
Integration Challenges: Complex setup for non‑standard services, steep learning curve for new users.
Reporting & CRM Limitations: Basic reporting tools, lacks bulk downloads and advanced categorization, CRM features could be stronger.
