WoodWing Assets

1. Initial Consultation: Understanding the specific needs and requirements of the business.

2. Planning and Design: Customizing the software to fit the business's workflow and setting up the necessary infrastructure.

3. Installation and Configuration: Deploying the software and configuring it according to the planned design.

4. Testing and Validation: Ensuring that the software works as intended and meets all requirements.

5. Training and Go-Live: Training the users and going live with the system.

The duration of this process can vary depending on the complexity of the business needs and the scale of the deployment. However, a typical implementation can take anywhere from a few weeks to several months.

1. Metadata Customization: Businesses can tailor metadata fields to facilitate precise and expedited search and retrieval processes for their digital assets. WoodWing Assets supports over 400 metadata fields and allows the creation of an unlimited number of custom metadata fields.

2. Workflow Automation: Custom workflows can be designed to automate routine tasks, ensuring accuracy and saving time. This includes setting up specific approval processes and integrating with other software solutions.

3. Integration with Third-Party Applications: WoodWing Assets offers robust APIs that provide seamless integration with popular applications like Adobe Creative Cloud, Monday.com, Wrike, Salesforce, and Microsoft Excel. This allows businesses to integrate their DAM system with existing tools and workflows.

4. Brand Portal Customization: The software allows for the creation of a branded portal for local offices, enabling easy access to needed materials. This portal can be customized to match the business's branding and visual identity.

5. User Interface Customization: The look and feel of the WoodWing Assets interface can be customized, including changing the logo, colors, and background images to match the business's brand.

6. Custom Templates and Download Options: Businesses can create bespoke templates and download options, such as specific crops for social media, to meet their unique requirements.

1. Setup Fees: These are costs related to the initial installation and configuration of the software. The exact amount can vary based on the complexity of the deployment.

2. Maintenance Fees: Ongoing costs for maintaining the software, including updates and bug fixes. These fees ensure that the software remains up-to-date and functional.

3. Support Charges: Fees for technical support and assistance. WoodWing offers different levels of support, which may include basic support, premium support, and professional services for more complex needs.

4. Customization Fees: If businesses require extensive customization or integration with other systems, there may be additional charges for these services.

1. Onboarding Training: Initial training sessions to help users get started with the software. This includes a thorough onboarding process to ensure a smooth kickoff and adoption of the solution.

2. Ongoing Support: Access to technical support for troubleshooting and assistance. This can include phone support, email support, and an online ticketing system for resolving issues.

3. Documentation and Resources: Access to user manuals, tutorials, and other resources to help users make the most of the software. This includes an extensive online manual and a help center with articles and guides.

4. Webinars and Product Walk-Throughs: Regular webinars and product walk-throughs to help users understand new features and capabilities. These sessions are designed to keep users up-to-date with the latest advancements in the software.

5. Custom Training Sessions: For long-time customers or those with specific needs, WoodWing can organize training sessions at the customer's location to get the entire team up to date and up to speed.

1. Role-Based Access Control: This feature allows businesses to define who can access, modify, and share assets, ensuring that sensitive assets are only accessible to authorized personnel. This minimizes the risk of unauthorized use or distribution.

2. Data Encryption: WoodWing Assets uses encryption protocols to protect data both in transit and at rest, ensuring that data remains secure from unauthorized access.

3. User Authentication: The system includes user authentication processes to verify the identity of users accessing the system, adding an additional layer of security.

4. Regular System Audits: Regular audits are conducted to identify and address any potential vulnerabilities in the system, ensuring ongoing security.

5. ISO/IEC 27001:2013 Certification: WoodWing Assets has achieved ISO/IEC 27001:2013 certification, which is a globally recognized standard for information security management. This certification demonstrates the company's commitment to maintaining high security standards.

6. Secure APIs: The REST API of WoodWing Assets Server only accepts POST requests for data-changing operations, which enhances security by preventing unauthorized data modifications through GET requests.

1. Release Notes: Detailed release notes are provided for each update, outlining new features, changes, fixed issues, known issues, and upgrade instructions. This helps users understand the impact of the updates and how to implement them.

2. Testing: Updates are thoroughly tested before release to ensure stability and compatibility with existing systems. This helps prevent disruptions and ensures that the updates enhance the system's performance.

3. Deployment: Updates are rolled out in a controlled manner to minimize disruption to users. This may involve phased deployments or scheduled updates during off-peak hours to ensure minimal impact on business operations.

1. Data Ownership: Businesses retain ownership of all data stored within the WoodWing Assets system. This ensures that businesses have full control over their digital assets and can manage them as they see fit.

2. Data Portability: WoodWing Assets provides tools and support to help businesses export their data if they choose to move to a different system. This includes the ability to export metadata and digital assets in standard formats, ensuring that businesses can easily transfer their data to other platforms.

1. Horizontal Scaling: The system supports horizontal scaling, allowing the addition of multiple nodes with different roles. This enables the storage of billions of assets, making it suitable for organizations of any size.

2. Flexible Licensing: WoodWing Assets provides scalable licensing options, which can be adjusted based on the number of users or the volume of data. This ensures that businesses can scale their usage up or down as needed without significant disruptions.

3. Cloud and On-Premise Options: Businesses can choose between on-premise installations or cloud-based solutions. The cloud option, known as WoodWing Cloud, allows for easier scaling as it handles hosting, maintenance, and security, reducing the burden on in-house IT teams.

1. Automatic Renewal: After the initial 12-month period, contracts are automatically renewed for consecutive 12-month periods unless canceled at least 60 days before the renewal date.

2. Cancellation Policy: To cancel a contract, businesses must provide written notice at least 60 days before the renewal date. This ensures that there is sufficient time to process the cancellation and avoid automatic renewal.

3. Termination for Cause: Contracts can be terminated for cause if either party fails to perform a material obligation or breaches a material term of the contract. The breaching party has 10 days to cure the default after receiving written notice. If the breach is not cured within this period, the contract can be terminated immediately.

4. Termination Without Cause: Contracts can also be terminated without cause by providing written notice at least 30 days before the termination date. This allows either party to end the contract without needing to provide a specific reason.

1. ISO 27001:2013 Certification: This international standard for Information Security Management Systems (ISMS) demonstrates WoodWing's commitment to maintaining high security standards and protecting customer data.

2. NEN 7501: This standard, derived from ISO 27001, focuses on information security within the healthcare sector, ensuring the availability, integrity, and confidentiality of information for responsible patient care.

3. ISAE 3402 Type II: This attestation provides additional assurance that WoodWing operates in accordance with stringent guidelines for handling customer information, particularly relevant for financial and other regulated sectors.

4. FSQS-NL Certification: This certification allows customers in the financial sector to demonstrate compliance with local regulations and codes of conduct regarding data security.