Wasp Barcode typical implementation process:
Initial Consultation: Engage with a Wasp Barcode expert or certified partner to assess your business needs and determine the best solution for your inventory or asset tracking requirements.
Solution Selection: Choose the appropriate Wasp Barcode software (such as InventoryCloud or AssetCloud) and compatible hardware (scanners, printers, mobile devices) based on your workflow and operational scale.
Setup and Configuration: Install the software (cloud or on-premise), configure user accounts, set up locations/sites, and input initial inventory or asset data. Customize fields, labels, and user permissions as needed.
Hardware Integration: Connect and test barcode scanners, printers, and mobile devices to ensure seamless data capture and label printing.
Data Import: Import existing inventory or asset data from spreadsheets, databases, or other systems to jump-start the tracking process.
Training: Receive personalized training for your team, often provided as a two-hour session by certified Wasp Barcode experts to ensure proper system use and best practices.
Go-Live and Testing: Conduct a soft launch to test workflows, perform sample transactions, and troubleshoot any issues before full deployment.
Wasp Barcode Technologies offers several ways to customize its software and solutions to fit specific business needs. Here are the key data points:
Custom Inventory and Asset Management Systems: Wasp inventory and asset tracking platforms can be tailored to track inventory by various parameters such as site, location, serial number, purchase order number, supplier code, date code, lot, pallet, and customer, allowing businesses to configure the system to their unique processes and reporting requirements.
Custom Label Design: WaspLabeler +2D and Barcode Maker software allow users to design and print fully customized barcode labels. Users can choose from over 100 pre-designed templates or create labels from scratch, adjusting label size, shape, and content (including barcodes, text, company logos, and graphics) to match any application or compliance requirement.
Integration with Business Systems: Wasp Barcode software can be integrated with leading accounting and business management platforms such as QuickBooks, Microsoft Dynamics 365, Xero, and Sage. This integration streamlines workflows, eliminates manual data entry, and provides real-time insights tailored to business operations.
Custom Report Writing: Businesses can request custom report writing services to generate tailored inventory and asset tracking reports, providing insights specific to their operational needs and regulatory requirements.
Data Import and Cleanup: Wasp supports importing existing inventory or asset data from spreadsheets, databases, or other systems, allowing for a customized initial setup. Data cleanup services are also available to ensure data accuracy and relevance.
Custom Search and Tracking Criteria: The software supports specialized search criteria, such as tracking assets by jobsite or department, which can be configured to meet industry-specific or company-specific needs.
Prompted Print and Dynamic Fields: WaspLabeler +2D enables the use of dynamic fields and prompted print features, allowing users to enter variable information (like date codes or lot numbers) at print time, which is useful for businesses with frequently changing data requirements.
Hardware Flexibility: Wasp offers a variety of barcode scanners, printers, and mobile computers, enabling businesses to select hardware configurations that best fit their environment, whether it’s a warehouse, retail floor, or field operation.
Consultation and Implementation Services: Wasp and its certified partners provide free consultations and “Jump-Start” services to help configure and optimize solutions for each client, ensuring the software and hardware are tailored to the business’s workflow and objectives.
Wasp Barcode
By Wasp Barcode Technologies
Wasp Barcode offers a comprehensive range of training and support options to help new users get the most from their software and hardware solutions:
Instructor-Led Web-Based Training: One-on-one, instructor-led sessions are available online, providing personalized guidance through key software features and workflows. These sessions are tailored to your company’s specific needs, and every web training is recorded and sent to you for future reference.
On-Site Training: Certified Wasp specialists can travel to your location to deliver hands-on, customized training for your team. On-site training is typically delivered in 12-hour increments and includes setup assistance, user training, and a follow-up web session. The agenda is adapted to your business processes, and you can include as many employees as needed without extra charges.
Web Installation Support: For users unfamiliar with software installation or networking, Wasp’s technical professionals can remotely guide you through the setup process to ensure your system is configured correctly.
Knowledgebase and Self-Help Resources: An extensive online knowledgebase provides articles, how-to guides, and troubleshooting tips to help users resolve common issues independently.
Technical Support: Live technical support is available by phone during business hours for assistance with software or hardware issues. Users can also submit support tickets online for more complex problems.
Flexible Scheduling: Wasp offers over 60 training appointments monthly, allowing organizations to book sessions at convenient times. Additional training hours can be purchased as needed.
Customizable Learning Plans: Training is tailored to your company’s workflow, and trainers work directly in your actual database, ensuring relevance and immediate practical benefit.
No Per-Person Training Fees: You can include as many employees as you wish in a training session, making it cost-effective for larger teams.
Wasp Barcode Technologies implements a comprehensive set of security measures to protect user and organizational data across its software solutions:
Data Encryption (In Transit and At Rest): All data managed by Wasp’s cloud-based solutions (AssetCloud, InventoryCloud) is encrypted both in transit and at rest using Advanced Encryption Standard (AES) with 256-bit keys (AES-256), which is the strongest industry-adopted and government-approved encryption algorithm.
Enterprise-Grade Role-Based Security: Wasp’s platforms feature centralized, role-based security, allowing administrators to define fine-grained access rights and user permissions. This ensures users only access data and application modules relevant to their roles, protecting sensitive information from unauthorized access.
User Account and Permission Management: Administrators can manage user accounts, set up custom user roles, and restrict access to specific asset types, site locations, reports, and modules. This prevents unauthorized users from viewing or editing data they are not assigned to.
GDPR Compliance: Wasp Barcode complies with the General Data Protection Regulation (GDPR), applying principles of lawfulness, transparency, data minimization, accuracy, integrity, and confidentiality. The company provides users with rights to access, rectify, delete, or restrict the processing of their personal data, and ensures lawful processing and international data transfers through appropriate legal mechanisms.
Mobile App Security: Database, username, and password information on mobile devices are encrypted, and the mobile apps are GDPR compliant, ensuring data protection even on portable endpoints.
Data Retention and Deletion Policies: Personal data is retained only as long as necessary for its intended purpose or as required by law, and promptly deleted when no longer needed.
Confidentiality and Authorized Access: Only authorized personnel with confidentiality obligations can process sensitive data, and technical maintenance is handled by trusted professionals under strict agreements.
Wasp Barcode Technologies releases updates for its software products on a periodic basis, with notable improvements and feature enhancements announced as they become available. For example, the company recently communicated a scheduled rollout of improvements to its InventoryCloud product, indicating that updates are actively managed and announced in advance, sometimes involving brief planned downtime for cloud-based solutions.
Updates are managed centrally for cloud products, meaning users receive enhancements and security patches automatically without manual intervention. For on-premise and locally installed software, updates and upgrades are made available through official channels, and customers with active support and maintenance contracts can access the latest versions and features as part of their subscription or support agreement.
Wasp Barcode Technologies outlines its policies on data ownership and portability within its SaaS Terms of Service. Here's a clear summary:
Data Ownership
Customer Data Ownership: All data uploaded by the customer and collected through the service remains the sole property of the customer. Wasp does not claim ownership of this data.
Usage Rights: Customers grant Wasp the right to use and store their data only to the extent required to provide the agreed services.
Legal Disclosures: Wasp may disclose customer data if legally required, but will make reasonable efforts to notify the customer and assist in challenging the disclosure if appropriate.
Data Portability
Wasp Barcode Technologies offers scalable solutions designed to adapt to varying organizational needs. Here's an overview of how their systems accommodate scaling:
Scalability of Wasp Solutions:
AssetCloud Flexibility: Wasp's AssetCloud supports a range of property types and can be scaled up or down based on the size of your property portfolio. This flexibility ensures that as your organizational needs change, the system can adjust accordingly. Wasp Barcode Technologies
InventoryCloudOP Capabilities: InventoryCloudOP is a web-based inventory control solution hosted by the customer. It allows users to maintain accurate stock counts and reduces errors, providing a scalable option for inventory management. Wasp Barcode Technologies.
Support and Training for Scaling
To assist organizations in scaling their operations, Wasp provides various support and training options:
Web-Based Training: Instructor-led sessions are conducted online to help users understand and utilize Wasp's systems effectively.
On-Site Training: Hands-on training sessions are conducted at the customer's location for personalized guidance.
Remote Installation Assistance: Support for setting up systems remotely, ensuring a smooth implementation process.
Technical Support Center: Access to a knowledge base, FAQs, troubleshooting tips, and the ability to submit support tickets for assistance. Wasp Barcode Technologies
Consultation for Customized Scaling: Wasp encourages organizations to complete their tracking consult form. This allows their asset management experts to contact you and discuss options tailored to your specific needs, ensuring that the scaling process aligns with your organizational goals.
Wasp Barcode Technologies provides various software solutions, including on-premise licenses and cloud-based Software-as-a-Service (SaaS) offerings. The terms for contract renewal and cancellation can vary depending on the specific product and service model. Below is an overview based on available information:
On-Premise Software Licenses
License Duration: The End User License Agreement (EULA) for Wasp's on-premise software indicates that the license is effective upon installation and continues until terminated. Users may terminate the license at any time by returning or destroying the software and all copies. Wasp may terminate the license if the user breaches any terms of the agreement.
Refund Policy: If the software is returned within thirty (30) days of purchase, a refund may be issued. However, if the license is terminated due to a breach of the agreement, no refund is provided.
Cloud-Based SaaS Offerings:
Cancellation Process: For SaaS products, cancellation procedures often involve logging into the user account and following the cancellation steps provided in the account settings or billing section. It's important to follow the specified process to ensure proper cancellation.
Data Handling Upon Cancellation: Upon cancellation, user data may be deleted immediately and may not be recoverable. Users are advised to back up any important data before canceling the service.
Product Sunsetting:
Discontinued Products: Wasp Barcode periodically discontinues support for older products. When a product is scheduled for sunset, Wasp provides advance notice to affected customers. Customers using sunset versions are encouraged to upgrade to continue receiving support. support.
Support Services:
Wasp Barcode Technologies adheres to several compliance standards across its hardware and software offerings, ensuring quality, safety, and suitability for various industries and government sectors. Below is a detailed overview:
Hardware Certifications
Wasp's hardware products, including barcode scanners and printers, meet multiple international compliance standards:
ISO 9001:2015: This certification confirms that Wasp's quality management systems for scanners align with international standards.
CE, FCC, UL, TUV: Devices such as the WPL305 barcode printer are certified under these standards, ensuring compliance with safety, electromagnetic compatibility, and quality requirements.
UN 38.3 Battery Testing: Portable devices like the WWS250i and WWS750 scanners have undergone UN 38.3 testing, verifying the safety of lithium-ion batteries during transport.
FCC and CE Attestations: Products like the WWS2900 series have received FCC and CE certifications, confirming adherence to U.S. and European regulatory standards.
Software Compliance and Data Security
Wasp software solutions, including AssetCloud and InventoryCloud, incorporate security measures to protect data:
ISO 27001: Wasp has obtained ISO 27001 certification, demonstrating a commitment to information security management systems.
Government and Funding Compliance
Wasp AssetCloud software is designed to assist organizations in meeting various compliance requirements:
Government Mandate Compliance: AssetCloud enables agencies to track fixed assets, ensuring adherence to state and federal regulations.
Funding Compliance: The software helps organizations monitor assets purchased with federal and state funds, facilitating compliance with funding requirements.
Export and Trade Compliance
Wasp provides documentation to support compliance with export regulations:
Export Commodity Control Number (ECCN): For example, the DR5 mobile device is classified under ECCN EAR99, indicating it is subject to minimal export restrictions.
