Voicent CRM

Voicent's pricing is structured to cater to both budget-conscious startups and established enterprises. The Cloud service, branded as Voicent Live, starts at $19 per agent per month when billed annually, plus usage fees for calling and texting. Usage fees follow a credit-based system where costs range from $0.015 to $0.04 per minute depending on the volume package purchased. For businesses that prefer capital expenditure over operating expenses, Voicent offers an On-Premise model. Under this model, businesses pay a one-time license fee—starting at $400 for the CRM and scaling based on additional modules like the Predictive Dialer (approx. $885) or Inbound Call Center (approx. $1,085). This perpetual licensing eliminates monthly subscription costs, though an optional annual maintenance and support fee (30% of the purchase price) is recommended for updates. Various add-ons like the Rules Engine ($99) and Workflow Automation tools are also available to customize the platform.