uContact

uContact's pricing structure is designed to be transparent and scalable, primarily focused on per-user, per-month subscriptions. The entry-level 'Voice' or 'Classic' plan typically starts around $59.99 per user/month, catering to organizations that primarily handle telephony. For businesses requiring a truly omnichannel experience, the 'Omni' or 'Advanced' plan is available at approximately $84.99 per user/month, adding support for WhatsApp, social media, and advanced automation tools. Enterprise-level needs are handled via custom quotes, often exceeding $100 per user for features like dedicated support and specialized AI agents. Implementation costs vary but are noted for being highly competitive, with standard setups often achievable for around $1,000 for small teams. It is important to note that a minimum of 10 concurrent seats is typically required, and voice minutes are generally billed separately based on usage or bundled packages from net2phone.