Implementing Timely, an AI-powered time tracking software, involves the following steps:
Account Creation: Sign up on Timely's website to establish your workspace.Perennial Creative Co.
Workspace Configuration: Set up projects, clients, and team members within your workspace.
Integration Setup: Connect Timely with existing tools like Asana, GitHub, or Google Calendar to streamline workflows.
Memory Tracker Installation: Download and install the Memory Tracker on individual devices to enable automatic time tracking.Timely time tracking software
User Training: Familiarize your team with Timely's features, including automatic tracking and timesheet management.
Pilot Testing: Run a short trial with a select group to identify and resolve any issues.Timely time tracking software
Timely offers a range of customization options to align with specific business needs:
Customizable Tags: Organize and report on projects effectively by creating personalized tags for tasks, phases, and activities, providing clear insights into team performance.
Personalized Online Booking: Tailor the online booking process to reflect your brand by selecting color schemes, adding custom colors, and providing specific booking instructions to guide clients through the process.
Design Settings Configuration: Adjust design elements such as themes, event page layouts, fonts, and calendar views to match your organization's branding and style, ensuring a cohesive user experience.
AI-Powered Timesheet Assistant: Benefit from AI-driven suggestions that adapt to your workflow, enhancing accuracy and reducing manual adjustments in time tracking.
Timely offers subscription-based pricing plans with no additional setup fees, maintenance costs, or support charges. All essential services are included in the monthly or yearly subscription fees. Payments are billed in advance regularly and are non-refundable, with no refunds or credits for partial use of the service.
Timely offers three main pricing tiers:
Starter: Designed for small teams, this plan includes automatic time tracking, AI categorization, project health monitoring, and in-app support. It supports up to 20 projects and a maximum of 5 users. The cost is $11 per user per month when billed monthly, or $9 per user per month when billed annually.
Premium: Suitable for growing teams, this plan offers all Starter features plus integrations with project management and accounting tools, team management capabilities, budget and cost management, and work planning for teams. It supports unlimited projects and up to 50 users. The cost is $20 per user per month when billed monthly, or $16 per user per month when billed annually.
Timely provides a range of training and support resources to assist new users in effectively utilizing their time tracking software:
Timely Academy: This platform offers a collection of video tutorials covering various aspects of Timely, from initial setup to advanced features, enabling users to learn at their own pace.
Help Center: Timely's Help Center contains detailed articles and guides addressing common questions and issues, serving as a valuable resource for troubleshooting and learning.
In-App Support: Users can access support directly within the Timely application, facilitating prompt assistance and guidance as they navigate the software.
Timely implements several security measures to protect user data:
User-Level Privacy: Timely ensures that private data remains inaccessible to colleagues and prohibits covert monitoring tactics, such as screenshots or remote control. Users have control over what data appears on their public timesheets.
Data Anonymization: Timely employs data anonymization techniques to enhance privacy protection, ensuring that personally identifiable information is removed or obscured. This approach aligns with data protection regulations and fosters trust and transparency.
Timely policies on data ownership and portability are outlined in their Terms of Service and Privacy Policy:
Data Ownership: Users retain ownership of the content and data they input into Timely. The Terms of Service state, "We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours.
Timely offers flexible subscription plans designed to accommodate the evolving needs of organizations, allowing for seamless scaling as your team grows or contracts. The available plans are:
Starter: Suitable for small teams, supporting up to 5 users and 20 projects.
Premium: Designed for growing teams, accommodating up to 50 users with unlimited projects.
Unlimited: Intended for larger organizations, offering unlimited users and projects.
Each plan is billed on a per-user, per-month basis, with options for monthly or annual billing. This structure allows organizations to adjust their subscriptions by adding or removing users as needed. Timely
Upgrading or Downgrading Plans:
Upgrading: Organizations can upgrade their plan at any time to accommodate additional users or access enhanced features. The new subscription rate will apply immediately upon upgrading.
Downgrading: To downgrade your subscription, you can adjust your plan through your account settings. The change will take effect at the end of the current billing cycle.
Adding or Removing Users: Timely allows for the addition or removal of users within the constraints of your current plan. For example, if you're on the Premium plan, you can manage up to 50 users. To add more than the maximum allowed users for your plan, an upgrade to a higher-tier plan may be necessary.
Billing Adjustments: Billing is adjusted based on the number of active users in your account. When users are added, the subscription fee increases accordingly; when users are removed, the fee decreases. These adjustments are typically reflected in the next billing cycle.
Timely's policies on contract renewal and cancellation are outlined in their Terms of Service and support resources:
Contract Renewal:
Automatic Renewal: Timely's subscriptions automatically renew at the end of each billing cycle (monthly or annually), ensuring uninterrupted service.
Cancellation Policy:
User Responsibility: To cancel your subscription, navigate to Settings > Subscription > "Downgrade or Cancel and delete my account" within the Timely application. An email or phone request is not considered a valid cancellation method.
Immediate Data Deletion: Upon cancellation, all your content is immediately deleted from the service and cannot be recovered.
Refund Policy:
No Refunds: Payments are billed in advance and are non-refundable. No refunds or credits are provided for partial months of service, downgrades, or unused time.
Upgrading or Downgrading:
Plan Adjustments: You can upgrade or downgrade your plan at any time through the Settings > Subscription section. Changes take effect immediately, with prorated charges or credits applied to your account.
Data Responsibility:
Timely, an AI-powered time tracking software, aligns with several compliance standards to ensure data security and privacy:
General Data Protection Regulation (GDPR): Timely is fully compliant with the European Union's GDPR laws, ensuring that personal data is processed securely and by legal requirements.
Data Hosting on ISO 27001-Certified Servers: User data is securely stored on Amazon Web Services (AWS) servers in Europe, which are ISO 27001-certified, indicating adherence to high standards for information security management.
Data Encryption: Timely employs SSL encryption (HTTPS) for data transfer and encrypts data both in transit and at rest, safeguarding information from unauthorized access.
Regular Security Audits: An independent third party conducts yearly security audits of Timely to identify and address potential vulnerabilities, maintaining a robust security posture.
Access Controls: Timely limits access to personal data through appropriate access controls, ensuring that employees only have access to the data necessary for their duties.
