User-Friendly Interface: Many users find Storable Edge easy to navigate and operate, even for those with limited technical experience
Strong Customer Support: The support team is frequently praised for being responsive, helpful, and knowledgeable
Automation Features: Users appreciate automated reminders for both staff and tenants, as well as features for tenant communication and rate management
Effective Training and Onboarding: Installation and training are described as smooth and well-supported, helping users get up to speed quickly
Call Recording and History: The ability to record and store phone calls is seen as a valuable feature for tracking communication
Limited Customization: Users report frustration with the inability to customize colors and layout of the interface
Move-Out Errors: If a tenant is mistakenly moved out, there’s no way to reverse the action without redoing all paperwork
Word Processing Limitations: The built-in word processing tool is considered clunky and often requires third-party software to format documents properly
