SolarWinds Server & Application Monitor

The typical implementation process for SolarWinds Server & Application Monitor (SAM) is designed to be quick and straightforward. According to the search results, SAM can be automatically discovered and start monitoring typically in about an hour. No professional services or consultation are needed for the implementation.

Yes, SAM can be customized to fit specific business needs:

• It offers over 1,200 application, system, and infrastructure monitoring templates.

• Users can easily extend monitoring to custom or home-grown applications.

• Existing scripts can be leveraged to build new monitors.

• Custom application monitor templates can be created.

• The software allows for customizable dashboards and views.

• API pollers can be used to collect data from modern application stacks.

Additional costs for SAM include:

• Annual maintenance and support fees.

• Potential costs for additional modules or expanded monitoring capabilities.

• Subscription-based pricing options are available with 1, 3, and 5-year terms.

However, specific pricing details are not provided in the search results and may require contacting SolarWinds sales for a custom quote.

SolarWinds offers various training and support options for new SAM users:

• The SolarWinds Academy provides education resources, including virtual classrooms and eLearning videos.

• Live training is available through SolarWinds Academy at no additional charge for customers with active maintenance.

• Technical support is available 24x7, 365 days a year.

• Online documentation, product guides, and a customer success center are provided.

• There are training videos available on platforms like YouTube.

Security measures in place to protect data include:

• Multi-layered security controls to logically isolate and segment confidential information.

• Two-factor authentication for remote connections.

• Automated audit trails for system security events.

• Firewall configurations and network security measures.

• Secure baseline standards for information systems.

SolarWinds regularly releases updates for SAM:

• Major releases occur periodically, with version 2024 being the most recent.

• Updates include new features, improvements, and bug fixes.

• Customers on active maintenance receive access to these updates.

Not available.

SAM is designed to support environments of all sizes, suggesting some flexibility in scaling.

Not available.

• The ability to demonstrate compliance with regulatory and data security standards through out-of-the-box report templates.

• SolarWinds maintains various security-related audits and certifications, including SSAE16 SOC 2 audits for datacenters.

• The software can help organizations meet security and compliance needs.