SocialClimb, headquartered in Lehi, Utah, is a SaaS patient acquisition and reputation management platform tailored for physicians, clinics, hospitals, and healthcare groups. It integrates review collection, digital marketing, predictive analytics, and ROI tracking in a HIPAA-compliant environment.
Established prior to 2020, rapidly expanding its footprint among healthcare providers.
By early 2021, it gained growth funding and strengthened its market presence.
April 2020: Secured $2 million in non-dilutive growth debt from SaaS Capital.
January 2021: Raised $12 million from Resolve Growth Partners.
November 2022: Additional $8.5 million funding led by Spring Capital and Resolve Growth Partners.
Reputation Management: Review collection, centralized dashboards, customized alerts, reputation ads.
Digital Marketing: Social platforms, Google Ads integration, targeted reputation ads, local SEO.
Analytics & ROI Tracking: Predictive targeting, cost-per-patient attribution, campaign performance metrics.
Practice Management Integrations: Sync with PMS/EHR; scalable across single clinics to hospital systems.
HIPAA Compliance: Built to meet healthcare privacy and security requirements.
Acquisition: In September 2024, SocialClimb was acquired by RLDatix, a major healthcare operations software provider. This integration offers customers a unified view of reputation, experience, quality, and safety
Strategic Partnerships & Integrations:
Oct 2023: Partnered with Arbor Associates to embed CAHPS survey submission/reporting
July 2024: Added support for Apple Business Connect listing management, alongside Google, broadening visibility on iPhone Maps.
2023 Partnerships: Enabled CAHPS surveys and integrated MSK assessments, showing growth into patient experience and remote care tools.
Growth-Oriented with Integrity: Secured structured growth funding (debt & equity) instead of dilutive VC; emphasis on sustainable scaling.
Customer-Centric Innovation: Developments shaped by healthcare provider needs and compliance demands (e.g. HIPAA, Apple Maps, CAHPS).
Reach: Thousands of physicians, independents, PE-backed practices, and hospital systems engage with the platform
Scale of Impact: Platform interacts with millions of patients monthly, underscoring broad utilization
Post-Acquisition Integration: As part of RLDatix, user base is expanding into global healthcare operations ecosystems.
SocialClimb
By RLDatix
