Sociabble

Initial Consultation: Sociabble begins with a discovery phase to understand business goals and communication needs.

Platform Configuration: Tailoring the platform to match company branding, user roles, and content categories.

Content Strategy Setup: Defining sources, topics, and workflows for internal and external content sharing.

User Onboarding: Includes training sessions, tutorials, and gamification to encourage adoption.

Integration: Sociabble integrates with tools like Microsoft Teams, Yammer, Slack, and CRM systems.

Launch & Monitoring: A phased rollout with performance tracking and feedback loops.

Typical Timeline: Implementation usually takes 4 to 6 weeks, depending on company size and integration complexity.

Branding: Fully customizable interface with company logos, colors, and themes.

Content Sources: Supports RSS feeds, social media channels, internal blogs, and third-party platforms.

User Roles & Permissions: Tailored access levels for admins, managers, and employees.

Gamification & Incentives: Customizable point systems, leaderboards, and rewards to boost engagement.

Analytics Dashboards: Configurable KPIs and reporting tools to track performance and ROI.

Multilingual Support: Available in multiple languages for global teams.

Mobile Optimization: Custom mobile app experience for iOS and Android.

API Access: For deeper integrations with enterprise systems like HR platforms or intranets

Setup Fees:

• May apply depending on the complexity of implementation and onboarding.

• Typically includes platform configuration, branding, and initial training.

Subscription Fees:

• Annual pricing varies widely based on user count and feature tier.

• Estimated range: low to mid five figures per year for up to 500 users.

Maintenance Costs:

• Usually included in the subscription fee.

• Covers software updates, bug fixes, and platform enhancements.

Support Charges:

• Basic support is generally included.

• Premium support (e.g., 24/7 access, dedicated account manager) may incur extra fees.

Customization Fees:

• Advanced integrations or bespoke features may require additional development costs.

Training Packages:

• Optional in-depth training sessions or workshops may be billed separately.

Contractual Add-ons:

• Features like advanced analytics, gamification modules, or multilingual support may be priced as add-ons depending on the plan.

Onboarding Programs: Structured onboarding for admins and users to ensure smooth adoption.

Live Training Sessions: Interactive webinars and workshops tailored to different user roles.

Self-Service Resources: Access to help center articles, video tutorials, and FAQs.

Dedicated Customer Success Manager: Assigned to guide strategy, adoption, and performance.

Gamified Learning: Training modules often include gamification to boost engagement.

Multilingual Support: Available in multiple languages for global teams.

Ongoing Support: Email and chat support for troubleshooting and guidance.

Community Access: Some plans include access to user communities for peer learning.

GDPR Compliance: Fully adheres to EU data protection regulations.

Microsoft Azure Hosting: Hosted on secure, scalable infrastructure with 99.99% uptime.

Regular Security Audits: Continuous monitoring and auditing to identify vulnerabilities.

Role-Based Access Control: Ensures users only access data relevant to their role.

Data Encryption: Both in transit and at rest to protect sensitive information.

Single Sign-On (SSO): Supports secure authentication via enterprise identity providers.

ISO Standards Alignment: Practices aligned with recognized security frameworks.

Regular Feature Releases: Sociabble frequently rolls out new features and improvements.

Automatic Updates: Most updates are cloud-based and require no user intervention.

Change Logs & Notifications: Users are informed of updates via platform alerts or email.

Feedback-Driven Enhancements: Updates often incorporate user feedback and evolving business needs.

No Downtime Deployments: Updates are managed to avoid service interruptions.

Customer Ownership: Clients retain full ownership of their data stored on Sociabble.

Portability on Termination: Upon contract termination, customers can export their data securely.

Export Formats: Data is typically provided in standard formats to ensure compatibility with other platforms.

No Vendor Lock-In: Sociabble emphasizes transparency and avoids proprietary data traps.

GDPR Alignment: Data portability practices comply with GDPR requirements for user rights and consent

Flexible Licensing: Sociabble offers scalable user licenses that can be adjusted as organizational size changes.

Tiered Plans: Different feature tiers allow companies to upgrade or downgrade based on needs.

Usage-Based Pricing: Some plans may include pricing based on active users or engagement metrics.

Support for Growth: Sociabble’s infrastructure supports rapid onboarding of new users during expansion.

Contract Amendments: Scaling typically requires a formal amendment to the existing agreement.

Standard Contract Duration: Most contracts are annual, with multi-year options available.

Renewal Process: Automatic renewal is common unless canceled within a specified notice period.

Cancellation Notice: Clients must provide written notice—often 30 to 60 days before renewal.

Early Termination: May incur fees depending on contract terms and remaining duration.

Data Retrieval: Clients can request full data export before cancellation.

Custom Terms: Enterprise clients may negotiate bespoke renewal and cancellation clauses.

GDPR: Fully compliant with EU General Data Protection Regulation.

ISO Frameworks: Practices aligned with ISO/IEC 27001 for information security.

Data Hosting: Hosted on Microsoft Azure, ensuring enterprise-grade security and compliance.

Access Controls: Role-based access and SSO support for secure authentication.

Audit Trails: Maintains logs for compliance and accountability.