Shakebug is a modern bug and crash reporting platform tailored for mobile and web applications. Its primary goal is to simplify and automate the process of reporting, tracking, and resolving bugs. By providing a centralized dashboard, automated data collection, and seamless integrations, Shakebug enables developers, QA teams, and product managers to collaborate more efficiently and resolve issues faster. The company is operated by Softnoesis Private Limited and is based in Surat, Gujarat, India
Shakebug was founded in 2018 by Chirag Lukhi, a developer who initially created the tool to address internal challenges with bug reporting and actionable feedback. The platform was first used internally, then refined and released to the public in 2019. Since then, Shakebug has steadily grown, expanding its product offerings and adding new features based on real user feedback. Key milestones include the launch of a free Web SDK in 2024 and a Chrome extension in 2025, broadening its reach from mobile to web and browser-based applications.
Shakebug provides a comprehensive suite of tools for bug and crash reporting, analytics, and team collaboration, including:
Recent updates and innovations include:
Shakebug’s culture is built on developer empathy, innovation, and a commitment to customer success. The team values continuous improvement, transparency, and responsiveness to user feedback. The founder and team are focused on reducing the friction in software development and enabling teams to deliver higher-quality products with less overhead.
Shakebug is trusted by more than 500 developers and has been installed on over 26 million mobile devices. The platform has reportedly saved more than 50,000 engineer-weeks through its streamlined approach to bug reporting and management. Its user base includes startups, agencies, SMEs, and larger enterprises. Shakebug supports its community with live chat, a Slack group, and responsive customer support, making it accessible and valuable for both technical and non-technical users.
