The typical implementation process for Setyl software involves the following steps:
Initial Setup and Planning: Identify assets to be tracked and determine specific requirements for your organization.
Software Installation: Set up the Setyl web app and configure any necessary integrations.
Employee Data Import: Bring employees into the platform, either through HR system integration or bulk upload
.
Hardware Asset Import: Import hardware assets, potentially using integrations with MDM or RMM systems.
Software and License Addition: Add software applications and licenses to the platform.
Customization: Configure dashboards, fields, and workflows to suit your organization's needs.
Training: Provide training to relevant staff on using the Setyl platform.
Setyl offers several customization options to align with specific business needs:
Dashboard Personalization: Users can tailor their Asset and People dashboards by hiding irrelevant columns, enhancing focus on pertinent information.
Asset Catalog Customization: The platform's Asset Catalog is fully customizable, allowing businesses to group assets into relevant categories and display inventory levels based on asset status, facilitating efficient asset management.
Integration Flexibility: Setyl integrates with numerous systems, including Microsoft 365, Google Workspace, MDM and RMM systems, SSO, IAM and IDP systems, HR tools, ticketing desks, and accounting packages, enabling seamless incorporation into existing IT infrastructures.
Role-Based Access Control: The platform allows configuration of access levels and collaboration with other stakeholders, ensuring that users have appropriate permissions tailored to their roles.
Setyl offers comprehensive training and support to new users to ensure a smooth onboarding process and effective use of their IT asset and license management platform:
Personalized Onboarding: Setyl provides dedicated onboarding guidance for new users, especially for Enterprise plans.
Documentation: Detailed help articles and guides are likely available in Setyl's knowledge base.
Intuitive Interface: The platform is designed with a low learning curve, making it easy for new users to navigate and understand.
Setyl implements a comprehensive set of security measures to protect your data:
ISO 27001 Certification: Setyl is certified to the ISO 27001 Information Security Management standards by an independent third party, demonstrating a commitment to robust information security practices.
Data Storage: Your data is securely stored using Amazon Web Services (AWS) in the EU region, ensuring high levels of data protection and compliance with relevant regulations.
Access Controls: Setyl enforces strict access controls and user authentication, including multi-factor authentication, to prevent unauthorized access to your personal data.
Internal Security Measures: The company maintains internal IT and network security protocols, conducts regular testing and reviews of security measures, and provides staff training on proper data handling procedures.
Regulatory Compliance: Setyl is registered with the UK's Information Commissioner's Office as a data controller and processor, adhering to the UK's Data Protection Regulations.
Penetration Testing: Regular penetration testing is conducted to identify and address potential vulnerabilities in Setyl's systems.
Setyl's contract renewal and cancellation terms:
Setyl uses an automatic renewal system for its contracts.
During the Initial Term, customers may terminate the agreement from the expiry date by providing at least 30 days notice.
Following the Renewal Period, customers may terminate the agreement at the end of the term by providing at least 30 days notice.
Setyl reserves the right to terminate the agreement immediately if the customer:
Fails to pay any amount due within 30 days after being notified in writing.
Is in material or persistent breach of obligations and fails to remedy within 30 days after receiving written notice.
Setyl may suspend or terminate access to the platform at any time as they see fit.
There are no refunds for mid-term cancellations or payments made during the notice period.
Upon cancellation, users are responsible for exporting or backing up their data before the account is terminated.
Setyl's software is designed to assist organizations in meeting various compliance standards, including:
ISO 27001: Setyl is ISO 27001 Information Security Management certified, demonstrating its commitment to robust information security practices.
SOC 2: Setyl provides features to help organizations prepare for SOC 2 audits, such as comprehensive information asset registers and itemized audit logs.
GDPR: Setyl ensures that all practices comply with GDPR regulations, implementing stringent measures to protect personal data.