Scoold is an open-source Q&A platform developed by Erudika. It functions as a versatile tool for forums, knowledge bases, and customer support platforms. The software is deployable on-premises or in any cloud environment, making it flexible for different organizational needs.
Erudika, the company behind Scoold, was founded in 2008. The Scoold project itself was created in 2008 and released in 2012, initially as a social network for schools inspired by Stack Overflow. It was later refactored and open-sourced in 2017.
Erudika is an independent, bootstrapped company, meaning it has not raised external funding but instead relies on its own revenue streams to grow and sustain its operations
Scoold offers both a free open-source version and a paid Pro version. The platform includes features such as:
Question and answer functionality with upvoting and downvoting.
A reputation system with badges.
Integration with Slack, Mattermost, and Microsoft Teams.
LDAP and Active Directory support for enterprise environments.
Custom theming and branding options.
Scoold Pro includes additional premium features like SAML authentication, file uploads, and advanced syntax highlighting.
Recent updates to Scoold include the introduction of a RESTful API, support for custom theming, and the ability to create full backups of the database. These features enhance the platform's functionality and customization options.
Erudika emphasizes the importance of open-source software and specializes in backend and serverless technologies. The company values scalability and simplicity, aiming to build systems that are easy to deploy and manage.
Scoold is used by a diverse range of organizations, including large clients like Cisco, IBM, and DBS Bank. The platform is designed to cater to small and medium-sized companies as well as non-profits. The community around Scoold is active, contributing to its development through feature requests and bug fixes.
