Industry: SaaS (Software-as-a-Service) for Hospitality
Core Product: Cloud-based hotel property management software (PMS)
Roomsy was created by former hotel employees who understood the operational pain points of small hospitality businesses. Their mission: simplify hotel management with intuitive, affordable software
Roomsy AI and New Features
Roomsy is known for:
Frequent updates based on customer feedback
Customizable templates for invoices and registration cards
Improved reporting tools for accounting and performance tracking
Company Culture and Values
Customer-Centric: Built by ex-hotel staff, Roomsy emphasizes empathy for small business owners
Lean & Agile: Operates with a small team, focused on responsiveness and simplicity
Global Reach: Serves properties in over 43 countries, with strong support for multilingual and diverse hospitality needs
User Base and Community
Target Users: Independent hotels, guesthouses, motels, B&Bs, hostels, RV parks
Customer Locations: U.S., Canada, Thailand, and beyond
Community Feedback:
Users praise its intuitive setup and reliability
Long-term users report smooth operations and consistent product evolution
Some users wish for more integrations and mobile access
