Ricochet POS
By Shift6 Solutions LLC DBA Ricochet Consignment Software
Ricochet POS is a specialized software platform designed for consignment, resale, and retail businesses. It distinguishes itself by offering a modern, cloud-based solution that caters to the needs of consignment stores of all sizes, with key strengths in inventory management, vendor and consignor access, and integrated financial processes. The platform is compatible across PC, Mac, and iPad, and includes features for in-store and online operations.
Ricochet POS was founded in 2013 by a team with backgrounds in home furniture consignment and software development. The company officially launched its product to the public in 2014, after internal testing at Ricochet Rack in Boise, Idaho. The headquarters remains in Boise, Idaho, and the team is described as agile and tightly knit, currently sized between 11–50 employees. Over the years, Ricochet has undergone multiple redesigns and infrastructure improvements, focusing on scalability and future-readiness for consignment retailers.
Ricochet POS provides an all-in-one cloud-based POS solution, with core features including:
Point of Sale: Fast sales processing, support for multiple payment methods (credit cards, gift cards, checks, etc.), layaway, buy & trade, email/text receipts, and compatibility with a range of hardware (PCs, Macs, iPads, tablets, smartphones).
Inventory Management: Manage consigned, resale, and retail inventory; assign commission splits; categorize items; print labels; support for QR/barcode scanning.
Consignor and Vendor Accounts: Consignor/vendor dashboards and the Ricochet GO mobile app (iOS/Android), allowing remote inventory uploads and sales tracking.
Reporting and Analytics: Comprehensive dashboards to monitor sales trends, margins, and detailed breakdowns, with direct export to QuickBooks and other financial platforms.
E-commerce Integration: Built-in Ricochet webstore platform, with optional Shopify integration and support for online sales alerts.
Payout Management: Automated payout notifications, check printing, store credits, and ACH direct deposit.
Third-party Integrations: QuickBooks, MailChimp, ShipStation, Google Analytics, Avalara tax compliance, and more.
Recent product development has focused on a fully functional iPad and tablet POS, improved mobile app support (Ricochet GO), streamlined financial processes (Ricochet Pay), and enhanced integrations with accounting/shipping/marketing platforms. The company also announced a major website and branding refresh, indicating an ongoing commitment to modern design and usability.
Ricochet’s company culture emphasizes agility, work-life balance, and industry innovation. The team is described as passionate, ambitious, and encouraged to challenge industry standards while maintaining a learner's mindset. The leadership believes the best work is done when employees’ lives are in balance—staff are encouraged to take the time they need for personal matters and professional growth.
Ricochet POS mainly serves small to mid-sized consignment, resale, boutique, and retail shops, though its platform is flexible enough for larger, multi-location stores as well. The user community spans North America, with users praising its usability, reliable customer service, mobile accessibility, and cost-effectiveness relative to other platforms like Square or Shopify POS. Vendors and consignors benefit from dedicated account portals and real-time access, allowing store owners to streamline communication and sales tracking.
