Repricer.com offers a guided, multi-step onboarding—either self-serve or assisted—with a 14-day free trial (no credit card needed):
Register for the 14-day trial and optionally book a demo or managed setup session before starting.
Link a store (e.g., Amazon, eBay, Walmart). Accept permissions, authorize Repricer, and import your product catalog.
Set floors and ceilings for each SKU, preview their application, and choose starter repricing rules.
Repricer starts repricing within defined bands without pushing live changes—ideal for initial testing.
Once reviewed, activate live mode to start updating marketplace listings in real time.
The Premium or Custom plan includes onboarding assistance, expert walkthroughs, extended support, and Amazon Buy Box Healthcheck.
Tune advanced rules, add channels, monitor analytics, and scale via API/Webhooks as your business grows.
Timeframe: For most sellers, end-to-end setup—from signup to live repricing—can typically be completed within a few hours, or a full day if using expert-led assistance.
Repricer.com is built for adaptability through multiple layers:
Supports strategy variations by marketplace, including FBA vs MFN, Buy Box targets, and competitor-type reactions.
Developers can create custom workflows via Repricer API: real-time pricing data, rule logic that aligns with internal ERP or margin models, automated triggers, and seamless integration/replication across channels.
The Expert-onboarding service in Premium/Custom plans includes in-depth assistance—onboarded sellers receive help building complex repricing structures, adding sales channels, or optimizing tiered B2B offers.
Examples include custom Buy Box targeting across 1,247 SKUs, seasonal logic, and multi-marketplace scaling.
Repricer.com does not charge setup fees—onboarding is included in all plans. There are no hidden maintenance charges, as updates and platform improvements are part of the subscription. Support is included, but the level varies by plan:
Repricer offers:
Repricer.com prioritizes data security through:
Repricer.com operates as a cloud-based SaaS platform, so updates are frequent and automatic. The company regularly rolls out feature enhancements, bug fixes, and performance improvements without requiring user intervention. Updates are managed centrally and applied seamlessly, meaning users always access the latest version without downtime or manual installation. Major updates are announced via email newsletters, blog posts, and the in-app notification center. This approach ensures continuous improvement while minimizing disruption for sellers.
Repricer.com states that users retain full ownership of their data, including pricing rules, product information, and analytics. The platform acts as a processor, not an owner, under GDPR compliance. For portability, users can export data such as SKU lists, pricing rules, and performance reports through the dashboard or API. If a subscription ends, Repricer provides options to download historical data before account closure, ensuring businesses can migrate or maintain records without losing critical information.
Repricer offers flexible subscription tiers that allow businesses to scale up or down easily. Users can upgrade to higher plans for more SKUs, advanced features (like AI optimization and API access), or multichannel support. Downgrading is also possible if SKU volume decreases or fewer features are needed. Changes can be made directly in the account settings, and billing adjustments are made on a prorated basis. For enterprise clients, Custom plans provide tailored scaling options, including unlimited SKUs and dedicated account management.
Automatic Renewal & Billing
Repricer subscriptions renew automatically at the end of each billing cycle (monthly or annual) unless cancelled in advance.
How to Cancel or Change Plans
Admins can modify, upgrade, or cancel subscriptions directly from Settings → Billing → Subscription.
Cancellation or downgrading takes effect at the end of the current billing period; no refunds for unused time.
Payment Failures & Account Suspension
Failed payments trigger notifications and retry attempts. After 14 days of nonpayment, accounts are suspended and must be reactivated via updated payment details.
Termination & Data Portability
Clients may terminate the service as per the [Terms & Conditions, May 2025]. Data (logs, reports, settings) can be exported before or after cancellation; services cease upon account closure.
Refunds
Repricer does not offer refunds for partial billing periods. Payment issues leading to suspension require reactivation through proper billing updates.
GDPR Compliance
Repricer’s Terms & Conditions and Data Processing Addendum address GDPR obligations, granting users rights over data processing and export.
It uses Stripe for EU payment compliance (e.g., PSD2, Strong Customer Authentication).
Security & Privacy Frameworks
While not publicly affirming ISO 27001 or SOC 2, Repricer operates under robust security frameworks. Its provider—xSellco Limited—employs TLS/HTTPS, role-based access, and monitoring aligned with GDPR, CCPA, and best practices (e.g., ISO 27017).
Independent context notes: ISO 27001 and SOC 2 are essential for SaaS vendors; while not certified, Repricer aligns operations accordingly.
Stripe Payments & PCI Compliance
Credit card processing is managed by Stripe—ensuring PCI-DSS compliance and secure handling of financial data.
