Payment Gateway Integration: RentMy supports multiple processors like Stripe, Square, Authorize.net, and others. Users configure their preferred gateway during setup.
Image Assistant: RentMy’s AI image assistant helps generate product visuals and SEO-friendly descriptions.
Shortcodes and Widgets: Users can embed product lists, buttons, and booking calendars using shortcodes.
Customization: Developers can use RentMy’s API for deeper integrations and automation.
Language and Currency Settings: RentMy allows customization of labels, currency, and translations to suit local markets.
Concierge Service: For enterprise users, RentMy offers a “white glove” setup service that includes personalized onboarding and configuration.
RentMy is highly customizable and designed to adapt to a wide range of rental business models. Here are the key customization capabilities:
Custom Checkout Fields: Businesses can add custom questions, file uploads, or selection fields during checkout to gather specific customer information.
Custom Reports: Users can generate tailored sales and inventory reports directly from the dashboard.
Localization Controls: RentMy allows customization of currency, timezone, date formats, and language to suit regional needs.
Employee Access Permissions: Businesses can define roles and access levels for staff, ensuring secure and role-specific access.
Quote-to-Order Workflow: Users can create branded quotes and convert them into orders with integrated payment options.
Dropshipping & Vendor Portals: RentMy supports inventory sharing and vendor-specific pricing, ideal for multi-vendor or franchise models.
POS Customization: The point-of-sale system can be tailored for in-store or mobile use, with barcode scanning and real-time inventory updates.
RentMy offers two main pricing models, each with its own cost structure:
Includes: All core features, website builder, CRM, POS, and support
Includes: Unlimited orders and users, all premium features
No Maintenance Fees: As a SaaS platform, RentMy handles updates, security, and hosting at no extra charge.
Support: US-based support is included in all plans at no additional cost.
No Commission on Payments: RentMy does not take a cut from your payments beyond the stated plan.
RentMy provides a comprehensive onboarding experience tailored to different business sizes and technical skill levels:
Help Center: A dedicated support portal at help. rentmy.co with articles, FAQs, and troubleshooting guides.
YouTube Channel: Offers how-to videos and walkthroughs for setup, inventory management, and integrations.
Visual Guides: Step-by-step visual instructions for configuring the platform, including POS, pricing, and website setup.
US-Based Support Team: Available via live chat and email for real-time assistance.
After-Hours Priority Support: Included in the White Glove Setup package.
This is RentMy’s concierge onboarding service, ideal for enterprise users or those who want a hands-off setup:
Digital signature and payment capture rules
This service ensures your store is fully operational and optimized from day one.
RentMy takes data protection seriously and implements multiple layers of security:
All sensitive data, including payment and personal information, is encrypted during transmission and storage.
SSL-protected checkout ensures secure transactions without third-party commissions.
Role-based permissions allow businesses to control employee access to sensitive data and functions.
RentMy follows industry-standard practices and aligns with global data protection regulations like GDPR.
RentMy does not share personal data with third parties without consent, except as required by law.
RentMy follows a continuous improvement model with regular updates that are automatically deployed to all users. Key points include:
Frequent Feature Releases: RentMy actively listens to customer feedback and frequently implements requested features.
Automatic Updates: As a SaaS platform, updates are rolled out automatically—no manual installation or downtime required.
Security & Compliance Updates: RentMy ensures its platform stays aligned with industry trends and regulatory changes through regular backend updates.
User Communication: New features and improvements are often announced via blog posts, email newsletters, and the Help Center.
This approach ensures that users always have access to the latest tools without needing to manage software maintenance themselves.
RentMy’s policies on data ownership and portability are outlined in its Terms and Conditions and Privacy Policy:
No Unauthorized Use: RentMy does not sell or share client data with third parties without consent, except as required by law.
APIs for Integration: RentMy provides APIs that allow businesses to integrate and extract data for use in other systems.
RentMy offers flexible scalability to accommodate growing or shrinking business needs:
Plan Switching: Users can switch between the Percentage Plan and Subscription Plan at the beginning of a billing cycle.
Unlimited Plan Benefits: The subscription plan includes unlimited orders and users, making it ideal for scaling up without incurring additional fees.
Customer account portals
No Penalty for Scaling Down: Businesses can downgrade or cancel without penalties, provided changes are made before the next billing cycle.
This flexibility ensures RentMy can support seasonal businesses, startups, and enterprise-level operations.
RentMy’s contract terms are designed to be transparent and user-friendly:
No Long-Term Contracts: Users are not locked into long-term agreements. Plans are month-to-month.
Cancellation must occur before the next billing cycle to avoid charges.
This fee is waived for the Subscription Plan.
These terms make RentMy suitable for businesses that need flexibility in their software commitments.
RentMy adheres to industry-standard security and compliance practices:
Data Encryption: All sensitive data is encrypted during transmission and storage.
Access Control: Role-based permissions and audit trails ensure secure user access and accountability.
GDPR Compliance: RentMy aligns with global data protection regulations, including GDPR, ensuring user data rights and privacy.
Sales Tax Compliance: RentMy includes a dynamic tax matrix that calculates accurate sales tax for US and Canadian addresses.
