Relay Network

Relay Network’s flagship product is the Business Feed Platform, which delivers personalized, secure, and timely customer communications:

Core Features

• Secure Messaging Feeds: Personalized mobile feeds with multimedia, forms, e-signatures, and two-way chat

• Relay Workflows: Automates customer journeys and engagement

• Relay Messenger: Real-time messaging with contextual content

• Relay Smart Actions: Actionable prompts embedded in feeds

• Relay e-Signature: Integrated digital signing capabilities

Industry Use Cases

• Banking: Boosts deposits, direct deposits, and app downloads

• Healthcare: Supports compliance with regulations like OBBBA

• Membership Organizations: Drives onboarding and renewals

• TeamTranslate™: Real-time voice translation in 30+ languages

• Advanced Battery & Audio Tech: Designed for high-noise, high-mobility environments

• Cloud-Connected Hardware: Seamless integration with Relay’s software ecosystem

Relay Network fosters a culture of trust, ownership, and transparency:

• Core Values:
  • Trust in employees from day one
  • Support for personal and professional growth

  • Open dialogue about career goals

     

• Awards:
  • Philadelphia Business Journal’s Best Places to Work

  • Philly Biz Top Emerging Companies

     

• Employee Ratings:
  • Overall Culture: C+ (Top 50% among similar-sized companies)
  • Compensation: A+
  • CEO Rating: A- (Matt Gillin)

• User Base:

  • Over 5,000 businesses across industries
  • Strong presence in banking, healthcare, and industrial sectors

   

• Community Engagement:

  • Relay Community of Practice: A knowledge-sharing initiative focused on energy efficiency and regulatory compliance

     

• Customer Impact:
  • 10x engagement vs. email
  • 800% increase in portal traffic
  • 46% lift in account funding for banks