Quantum Metric

Quantum Metric offers a powerful suite of features designed to help businesses deeply understand and optimize their digital customer experiences. At its core, the platform provides real-time session replay and behavior analytics, allowing teams to see exactly how users interact with websites and mobile apps. It uses automatic data capture to collect hundreds of behavioral and technical signals without requiring manual tagging, making it easy to get started and scale insights quickly. One of its standout features is Felix AI, a generative AI assistant that summarizes user sessions, identifies friction points, and quantifies their business impact—all in natural language. The platform also includes journey analytics, which visualizes user paths and highlights drop-offs or anomalies, and conversion impact analysis, which ties user behavior directly to business outcomes like revenue or sign-ups. With real-time alerting, custom dashboards, and cross-platform support (including web, mobile, and hybrid apps), Quantum Metric empowers product, UX, and engineering teams to collaborate more effectively and resolve issues faster.