Prescription Pad
By CompuRx Infotech Pvt. Ltd
Software Installation: Download and install Prescription Pad on the clinic’s computers or tablets. The process is straightforward and typically takes only a few minutes, as the software is Windows-based and compatible with standard hardware requirements.
Initial Configuration: Set up the doctor’s or clinic’s profile, including registration details, clinic information, and user access controls. This step ensures that prescriptions, reports, and certificates are customized with the correct branding and user data.
Drug Database Initialization: The software comes preloaded with a comprehensive drug and brand database. Users can update or customize this database as needed, add new drugs, or manage disease lists for their practice.
Patient Data Import or Entry: Enter or import existing patient records into the system. This can be done manually or via data migration tools if switching from another digital system. For new clinics, this step is minimal and can be performed as patients are registered.
Template and Certificate Setup: Configure readymade prescription templates, medical certificates, and OPD card schedules according to the clinic’s requirements. This setup streamlines daily operations and ensures consistency in documentation.
Training and Familiarization: Brief training for doctors and staff on using the software’s interface, features like drug interaction alerts, prescription writing, and patient record management. Most users find the system intuitive, so training is typically quick.
Readymade and Custom Templates: The software includes over 100 readymade prescription templates and allows users to add, manage, or modify these templates to suit their practice requirements.
Custom Medical Certificates: Users can generate and customize medical certificates as needed, including the ability to create duplicates or tailor content for specific use cases.
Drug, Brand, and Disease Management: The platform enables the addition and management of drugs, brands, and disease databases, allowing clinics to incorporate their unique lists or protocols.
Custom Alerts and Safety Warnings: It provides configurable alerts for drug interactions, contraindications, and disease-specific safety information, which can be adjusted based on the practice’s focus or patient population.
Custom Patient Records: Patient records can be organized under family heads, and key information (such as allergies or past diseases) can trigger customized pop-up alerts during prescription writing.
OPD Card and Day-to-Day Activity Scheduling: The OPD card schedule and daily activity management can be tailored to reflect the workflow and operational hours of individual clinics.
Custom Reports: The software allows for the generation of custom medical reports and analytics, enabling practices to track metrics relevant to their business needs.
Multi-Location and Multi-Physician Support: Prescription Pad supports multi-location and multi-physician setups, with customizable access controls and user roles for different staff members.
Offline and Online Data Management: There is provision to store and transfer patient prescriptions offline, which can be configured to match the connectivity and data privacy policies of a business.
Custom Module Requests: Some vendors of Prescription Pad explicitly mention the ability to request custom modules, allowing clinics to add features or workflows unique to their operations.
Branding and Layout: The prescription layout, including branding elements like logos and clinic details, can be personalized to maintain a consistent professional image.
Prescription Pad offers several avenues of support and onboarding assistance for new users. Here’s what you can expect:
Email and Phone Support: New users can reach out to the Prescription Pad support team via email at [email protected] or by phone at 011 29914368, 29916838 for technical queries, troubleshooting, and onboarding help.
Office Assistance: The company’s physical office in Delhi is also available for direct support, which can be useful for clinics or hospitals requiring in-person assistance.
Initial Setup Assistance: User reviews and product overviews indicate that the software’s initial configuration may be complex, and support is available to guide new users through installation, setup, and customization for their specific practice needs.
Template and Workflow Configuration: Support staff can assist in setting up prescription templates, drug databases, alerts, and other workflow elements to match the requirements of the clinic or hospital.
Troubleshooting: Ongoing help is available for any technical issues, software bugs, or questions about new features.
Updates and Upgrades: Users are supported through software updates, ensuring continued compatibility and access to new features.
Expert Consultation: For clinics comparing Prescription Pad with other solutions, expert advice is available to help select and implement the best fit for their needs.
Prescription Pad incorporates several security features to safeguard sensitive patient and practice data, addressing both digital and physical aspects of prescription management.
Data Encryption: Prescription Pad encrypts electronic prescription data both during transmission and at rest, ensuring that patient information is protected from unauthorized access or interception.
Access Controls: The software enforces user authentication and role-based access, limiting data access only to authorized healthcare professionals. This helps prevent unauthorized viewing or manipulation of sensitive records.
Strong Password Policies: Users are required to maintain strong passwords, and regular updates are encouraged. Some systems also support multifactor authentication for an added layer of security.
Audit Trails: All prescription transactions are logged, creating an audit trail that can be reviewed to detect and investigate unusual activity or potential breaches.
Session Management: Users are encouraged to log off after use, and workstations should be locked to prevent unauthorized access when unattended.
Secure Storage: Any printed prescription pads or blank forms are stored in locked, restricted-access areas. Only authorized personnel can access these materials, reducing the risk of theft or misuse.
Tamper-Resistant Paper: Prescription Pad supports the use of tamper-resistant prescription paper, which may include features such as watermarks, microprinting, and heat-sensitive ink to deter unauthorized duplication or alteration.
Unique Identifiers: Each prescription pad or sheet may have unique serial numbers or identifiers, allowing for tracking and invalidation in case of loss or theft.
Disposal Protocols: Expired or unused prescription pads are securely destroyed, typically by shredding, to prevent any misuse.
Regulatory Compliance: Prescription Pad is designed to comply with relevant healthcare data privacy regulations, such as HIPAA or equivalent local standards, to ensure legal protection of patient information.
Incident Reporting: Clear procedures are established for reporting any suspected breaches, loss, or unauthorized access to prescription data, ensuring a timely response and mitigation.
User-Driven Updates: Prescription Pad allows users to update various aspects of the software themselves, including drug databases, brands, diseases, complaints, and more. This means updates can be performed as frequently as the user requires, especially when new medical information or protocols need to be incorporated.
No Fixed Public Release Schedule: There is no publicly stated fixed schedule (e.g., monthly or quarterly) for official software version updates. Instead, updates are managed dynamically, with users empowered to make real-time changes to clinical content and workflow parameters as needed.
Feature Enhancements: Occasionally, new features or improvements (such as medication frequency combinations or workflow enhancements) are released, but the timing of these updates is not specified in official documentation.
In-Software Update Tools: Users can directly update the software’s clinical content (drugs, complaints, procedures, etc.) from within the application, without needing to exit the prescription writing area. This streamlines the process and reduces workflow interruptions.
Control Parameters: The software includes a control parameters section where users can manage settings, enable or disable specific checks (e.g., drug interactions, duplication), and adjust the appearance or behavior of the application.
Database Utilities: There are built-in utilities for database management, including compacting, repairing, backing up, and restoring the database. These tools help maintain data integrity during updates.
Automatic and Manual Backups: Users are encouraged to use the automatic backup facility or perform manual backups before making significant updates, ensuring data safety and recovery options.
User Control: Prescription Pad is designed as an on-premises software, primarily installed and managed by the healthcare provider or clinic. This setup typically means that the clinic or practitioner retains full control and ownership of all patient and practice data entered into the system.
Local Data Storage: Patient records, prescription data, and other sensitive information are stored locally on the user’s devices or internal network, not on external or vendor-managed servers. This arrangement reinforces the user’s ownership and direct responsibility for the data.
Customization and Access: Users can add, modify, or export their clinical content (such as drug databases, patient records, and templates), further indicating that the data is owned and managed by the healthcare provider, not the software vendor.
Export Capabilities: Prescription Pad allows users to export patient records and prescription data. This feature enables clinics and practitioners to back up their information, transfer it to other systems, or maintain offline copies as needed.
Portability Rights: Users can carry their patient records with them, and prescriptions can be shared electronically (e.g., via email or print), supporting the movement and reuse of data across different platforms or providers.
Compliance: Prescription Pad’s approach to data management aligns with best practices in healthcare IT, emphasizing user ownership, secure local storage, and the ability to port data as required by regulations such as HIPAA or GDPR, where applicable.
Prescription Pad is designed as a flexible, on-premises medical software solution, and its approach to scaling—whether expanding or reducing usage—reflects this focus on user control and adaptability.
One-Time Purchase Model: Prescription Pad is typically sold as a one-time purchase, with pricing starting at ₹170.00. This means organizations generally pay upfront for the software rather than subscribing to a recurring plan.
No Publicly Listed User Tiers: There is no clear evidence of tiered pricing based on the number of users, locations, or patient volume. This suggests that scaling up (e.g., adding more doctors or clinics) may not incur automatic additional charges, but may require contacting the vendor for additional licenses or support as needed.
Multi-Location and Multi-Physician Support: The software supports multiple users and locations, allowing clinics to expand their operations within the same system. User roles and access can be customized, which facilitates scaling without major technical barriers.
Flexible User Management: Organizations can add or remove physicians, staff, or locations within the software. Access controls and permissions are customizable, so scaling up or down in terms of users is handled internally by the organization.
No Lock-In Contracts: As an on-premises solution, there are no ongoing subscription contracts or penalties for reducing usage. Organizations maintain full control over their installation and can adjust their operational scale as needed.
Customizable Workflows: Templates, databases, and workflows can be modified to fit changing organizational requirements, supporting both expansion and contraction of services.
Data Portability: Clinics can export their data at any time, making it easy to migrate, back up, or downsize without vendor restrictions.
Vendor Consultation: For major changes (such as adding new locations or integrating with other systems), organizations are encouraged to consult with the Prescription Pad support team for guidance and potential module customization.
One-Time Purchase Model: Prescription Pad is primarily sold as a one-time purchase, which means there is typically no recurring subscription that would require periodic renewal. This model is common for on-premises medical software in India.
No Automatic Renewal: Since the software is not sold as a subscription service, there are generally no automatic renewal clauses for the core license. Users maintain indefinite access after the initial purchase, subject to the terms of the license.
Support and Updates: If users opt for ongoing support or update packages, these may be offered on a yearly or multi-year basis. Renewal of such services would typically require direct contact with the vendor to extend support or maintenance agreements.
Custom Arrangements: For organizations with custom modules or large-scale deployments, renewal terms for additional services or support may be negotiated directly with the vendor on a case-by-case basis.
No Ongoing Subscription: Because the software is purchased outright, there is generally no ongoing contract to cancel for the core product. Users can continue using the software as long as they wish, within the terms of the license.
Support/Service Cancellation: If a user has purchased an annual support or update plan, cancellation is typically handled by notifying the vendor before the renewal date. There is no public evidence of penalties for non-renewal; support simply lapses at the end of the paid period.
Refunds and Returns: There is no explicit public policy on refunds for the core software after purchase. Return and refund policies, if any, would likely be specified in the purchase agreement or discussed directly with the vendor at the time of sale.
Prescription Pad is a medical software solution widely used in India for prescription writing and clinic management. Its compliance framework reflects both international best practices in healthcare IT and specific requirements mandated by Indian medical authorities.
Data Encryption: Prescription Pad employs encryption for electronic prescription data, ensuring protection both in transit and at rest. This is aligned with global standards for health information security.
Access Controls: The software uses user authentication and role-based access, restricting sensitive data to authorized healthcare professionals only.
Audit Trails: All prescription activities are logged, creating an audit trail for security review and compliance monitoring.
Strong Password Policies: Users are required to maintain strong passwords, and multifactor authentication may be supported for added security.
HIPAA Alignment: While Prescription Pad is primarily marketed in India, its security features (encryption, audit trails, access controls) mirror those required by HIPAA (Health Insurance Portability and Accountability Act) for protecting patient health information in the United States. This means the software is designed to meet or exceed core privacy and security requirements for protected health information (PHI).
Indian Regulatory Compliance: Prescription Pad adheres to Indian Medical Council (now National Medical Commission) guidelines and FDA India prescription format requirements, including mandatory details on prescription pads and electronic records.
Model Prescription Format: The software supports the model prescription format recommended by Indian authorities, which includes the doctor’s registration details, serial numbers, patient information, and mandatory documentation of drug details.
Tamper-Resistant Prescriptions: Prescription Pad supports the use of tamper-resistant prescription paper and unique serial numbers, helping clinics comply with requirements to prevent unauthorized copying or alteration of prescriptions.
Compliance with Medical Ethics Codes: Prescription Pad’s prescription templates and documentation features are designed to support compliance with the Medical Council of India’s (now NMC) Code of Ethics, including rational drug use and documentation standards.
