Passpack
By Passpack Inc
Value for Money: PassPack is often noted for its competitive pricing, offering a good range of features at a reasonable cost
Customer Support: Some users have had positive experiences with customer support, noting that it is helpful and responsive
Password Sharing: The ability to securely share passwords with team members is highlighted as a significant benefit, especially for businesses
Ease of Use: Many users find PassPack easy to use, with a straightforward interface that simplifies password management.
Security: Users consistently praise PassPack for its robust security features, including military-grade AES-256 encryption and a zero-knowledge architecture
Software Bugs: Some users have experienced bugs and glitches, particularly with newer versions of the software.
Subscription Management: There have been complaints about being charged after canceling subscriptions and difficulties in managing subscription settings
Import/Export Problems: Users have reported issues with importing and exporting data, particularly when transitioning between different versions of the software
Complexity with Two Passwords: The requirement for two passwords (a master password and a packing key) can be cumbersome and confusing for some users
Customer Support Issues: While some users praise the support, others have reported negative experiences, particularly with response times and problem resolution