OffersHub

1. Setup and Configuration:

   • Manage: The initial phase involves setting up the software to manage all advertisers, affiliates, offers/campaigns, and automated billing and invoicing in one centralized platform.

2. Integration:

   • Integrate: OffersHub provides complete 2-way APIs and an inbuilt integration system to fetch and sync campaigns and data from over 1000 ad networks. This step ensures seamless communication between OffersHub and other systems used by the business.

3. Customization:

   • The software can be tailored to meet specific business needs through custom integrations and configurations, leveraging the 2-way APIs for all custom integration requirements.

4. Testing:

   • Before going live, the system undergoes thorough testing to ensure that all functionalities are working correctly and that data tracking is accurate. This step is crucial to identify and resolve any issues.

5. Training:

   • OffersHub provides training to new users to ensure they can effectively use the software. This training is essential for maximizing the benefits of the software and ensuring a smooth transition.

6. Go Live:

   • After successful testing and training, the software is deployed for live use, allowing businesses to start managing and tracking their marketing efforts in real-time.

1. Complete 2-Way APIs: OffersHub provides complete 2-way APIs for all custom integration needs, allowing businesses to tailor the software to their specific requirements.

2. Inbuilt Integration System: The software includes an inbuilt integration system to fetch and sync campaigns and data from over 1000 ad networks, which can be customized based on the business's needs.

3. Custom Plans: OffersHub offers custom plans based on the customer's request, which can include specific features and integrations as needed.

4. Custom Development: Higher-tier plans such as the Pro and Business plans include options for custom development, ensuring that the software can be adapted to unique business processes.

5. Custom SSL Certificates and Dedicated IPs: For enhanced security and branding, OffersHub provides options for custom SSL certificates and dedicated IPs in its higher-tier plans.

6. Customizable Dashboard: The platform offers over 500+ options to configure platform features and the dashboard's look and feel, allowing for extensive customization and branding.

Setup Fees: The website does not explicitly mention setup fees, but custom plans and higher-tier plans may include setup and onboarding services.

Maintenance and Support Charges:

• Email Support: Included in all plans.

• 24/7 Email, Chat, and Phone Support: Available in higher-tier plans such as the Pro and Business plans.

Additional Clicks and Conversions: Charges for additional clicks and conversions beyond the plan limits:

• $0.099 per additional 1000 clicks.

• $0.002 per additional conversion.

Media Storage: Additional storage costs $1 per GB beyond the included storage limits.

Custom Development: Custom development services are included in higher-tier plans, but specific custom features may incur additional costs.

Training:

• Personalized Product Training: Included in custom plans, ensuring that users receive tailored training to maximize the software's benefits.

• Training Webinars and Sessions: While not explicitly mentioned, the inclusion of custom development and personalized training suggests that training sessions are part of the onboarding process.

Support:

• Email Support: Available in all plans.

• 24/7 Email, Chat, and Phone Support: Available in higher-tier plans such as the Pro and Business plans.

• Dedicated Account Manager: Included in custom plans, providing ongoing support and assistance.

1. Data Encryption:

   • Data in Transit: All data transmissions are secured and encrypted using HTTPS protocol at 2048 bit, using TLS 1.2 or higher, ensuring that data remains confidential and intact during transit.

   • Data at Rest: All data at rest is encrypted with an AES 256-bit algorithm, including salt hashing, providing additional protection for stored information.

2. Logical Separation:

   • OffersHub ensures the logical separation of customer content from that of other customers, maintaining data integrity and confidentiality.

3. Compliance Standards:

   • OffersHub's data centers are ISO 27001, SOC 2, and PCI DSS compliant, ensuring adherence to high security and compliance standards.

4. Regular Testing:

   • The infrastructure is regularly tested for vulnerabilities, and penetration tests are conducted to identify and address potential security weaknesses.

5. Fraud Detection:

   • OffersHub includes an AI-powered fraud detection system with log analytics and alerts to monitor and prevent fraudulent activities.

6. Access Controls:

   • Enhanced privileges associated with administrator accounts are strictly managed, and access permissions to personal data are managed through role-based permissions.

7. Incident Response:

   • OffersHub maintains an up-to-date information security incident response plan, which includes customer involvement and clear management responsibilities for a swift and effective response to security incidents.

Documentation and Communication:

• OffersHub provides online documentation that describes the software and usage guides for the services. This documentation is kept up-to-date to reflect any changes or new features introduced through updates.

Security Measures:

• OffersHub maintains administrative, physical, and technical safeguards for the security and integrity of the services. These measures are consistent with industry-standard practices and are likely updated regularly to address new security threats and vulnerabilities.

Change Management:

• Changes to production systems, including updates, are meticulously tracked, recorded, and reviewed. This ensures that any updates are implemented smoothly and without disrupting the service.

Beta Services:

• From time to time, OffersHub may offer beta services for evaluation purposes. These beta services allow users to test new features before they are generally available, providing feedback that can be used to refine and improve the updates.

Customer Involvement:

• OffersHub involves customers in the update process by providing clear documentation and support. This helps ensure that customers are aware of and can adapt to any changes introduced by updates.

1. Data Ownership:

   • Customers retain ownership of their data. OffersHub maintains meticulous documentation of how and where customer content is processed while it’s within their possession or under their control, ensuring transparency and accountability.

2. Data Portability:

   • Customers have the right to data portability, meaning they can request a copy of their personal data in a structured, machine-readable, and commonly used format.

3. Data Retention:

   • Retention periods for customer content are meticulously defined and adhered to, retaining data only for as long as necessary to fulfill the original purpose(s) for which it was collected.

4. Data Transfer:

   • Any transfer or exchange of customer content is conducted with the utmost security, employing secure methods and protocols to ensure data remains safe throughout the process.

1. Cloud Solution:

   • With OffersHub Cloud, users only pay for what they use, allowing for easy scaling up or down without the need for significant upfront investments or long-term commitments.

2. On-Premise Solution:

   • For businesses that prefer to keep data on their own servers, OffersHub offers an on-premise solution. This option allows organizations to scale based on their own server capacity and infrastructure.

1. Contract Renewal:

   • Service Orders automatically renew for successive terms unless either party gives the other at least ninety (90) days’ notice of nonrenewal at the end of the applicable term.

2. Termination for Cause:

   • Either party may terminate the agreement for cause upon 30 days’ written notice to the other party of a material breach if the breach remains uncured at the expiration of the notice period.

   • The agreement can also be terminated if the other party becomes the subject of a proceeding related to insolvency, receivership, liquidation, or assignment for the benefit of creditors, goes out of business, or ceases operations.

3. Survival:

   • Certain terms and conditions, such as those related to fees, confidentiality, licenses, proprietary rights, limitation of liability, exclusion of consequential and related damages, and indemnification, will survive the expiration or termination of the agreement.

4. Free Trial:

   • OffersHub provides a free trial for 29 days. If the subscriber does not sign up for a paid subscription at the end of the trial period, the agreement will automatically terminate unless OffersHub agrees to extend the trial period. Trial accounts are provided "as is" and may be suspended, terminated, or discontinued at any time.

1. ISO 27001:

   • OffersHub's data centers are ISO 27001 compliant, which is an international standard for information security management systems.

2. SOC 2 and SOC 3:

   • OffersHub follows SOC 2 best practices to ensure excellence in each of the AICPA’s five trust service principles. SOC 2 and SOC 3 compliance ensures that OffersHub maintains high standards for security, availability, processing integrity, confidentiality, and privacy.

3. PCI DSS:

   • OffersHub's data centers are also PCI DSS compliant, which is a standard for organizations that handle credit card information to ensure secure processing, storage, and transmission of cardholder data.