Nutritionist Pro
By Axxya Systems LLC
Initial Consultation and Requirements Gathering: Discuss organizational needs, deployment type (desktop, network, or cloud), and usage goals with Nutritionist Pro’s support team.
Software Purchase and Account Setup: Select the appropriate plan or version. Receive login details or installation files and license keys after purchase.
Installation and Technical Configuration
For cloud users: Simply log in via the web application from any device, no local installation required.
For desktop/network users: Install the program on one or multiple PCs; configure network/shared databases if required.
User Training and Resource Access
Access training videos, documentation, and FAQs for step-by-step guidance.
Support is available for custom setup questions and technical issues.
Data Import and Initial Setup: Input or import existing recipes, ingredient lists, or nutritional data. Users can add custom ingredients as needed.
System Configuration
Customize settings, organizational preferences, user roles, and reporting templates.
Set up any API integrations or additional modules if required.
Testing and Validation: Run test analyses and label generation to ensure correct operation, review output with the support team if necessary.
Go-Live and Ongoing Support
Begin regular use for nutrition analysis, menu planning, and labeling.
Nutritionist Pro customization process:
Custom Applications: Nutritionist Pro allows users to create custom applications tailored to their specific business needs. This includes mobile, web, and software applications that can be customized to fit the unique requirements of different organizations and professionals.
Extensive Nutrient Database: The software features a large, extensive nutrient database that includes foods, recipes, menus, and more. Users can customize this database by adding their own ingredients, recipes, and menu items, ensuring that the software aligns with their specific dietary and nutritional analysis needs.
Custom Food Labels: Nutritionist-Pro supports the creation of customized nutrition food labels for various regions, including the USA, Canada, Europe/UK, and China/Hong Kong. Users can edit, resize, color, and manipulate labels to meet regulatory requirements and specific packaging needs. This feature is particularly beneficial for food manufacturers and consultants who need to comply with different international standards.
Recipe and Menu Customization: The platform allows users to build unlimited recipes and see nutrient breakdowns and costs per portion. Recipes can be organized into easy-to-find books, making management simpler. Users can also create cycle menus for facilities and set nutrient goals for comparison, which can be adjusted to meet specific dietary guidelines or client preferences.
Client Management: Nutritionist-Pro offers robust client management features, allowing users to create and manage client diets, menus, and nutritional plans. The software includes built-in nutrient goals to assess client needs and adjust their plans accordingly. This level of customization is essential for dietitians and nutritionists who provide personalized dietary advice.
Customizable Reports: Users can generate customizable reports that provide detailed insights into dietary assessments, nutrient analysis, and client progress. These reports can be tailored to include specific data points relevant to the user's business or research needs.
Integration with Other Systems: The software is designed to integrate seamlessly with other systems, ensuring that data flows smoothly across different platforms. This integration capability allows businesses to customize their tech stack while maintaining a unified approach to nutrition analysis and food labeling.
Collection and Use of Personal Information: Nutritionist Pro collects personal information to conduct its business and improve user experience. The platform logs IP addresses, access times, and other common data to analyze trends and administer the website. Importantly, this data is not linked to personally identifiable information, ensuring user anonymity.
Compliance with State Laws: The platform complies with privacy policies of every jurisdiction in which it operates, ensuring that users' state-based privacy rights are respected and upheld.
Children’s Privacy: Nutritionist-Pro does not collect or maintain information from individuals under 18 years old, adhering to strict guidelines to protect the privacy of minors.
PCI Level I Compliance: Nutritionist Pro application servers adhere to PCI Level I compliance standards, which are the highest standards for payment card industry data security. This ensures that all data processed through the platform is handled with the utmost security.
Secure Payment Processing: The platform uses BlueSnap as its global payment processor. BlueSnap is also PCI Level I compliant, providing institutional-level security for payment information.
Firewall Protection: Nutritionist-Pro employs firewalls to act as gatekeepers, preventing unauthorized access to its systems and protecting user data from external threats.
Data Segregation: The platform segregates its safeguards into different sections to ensure comprehensive protection. This includes securing both the application servers and the extensive knowledge base of foods, ingredients, and nutrients.
Regular Updates and Maintenance: Nutritionist-Pro's nutrition team constantly updates and adds to the database, ensuring that the information remains current and accurate. This ongoing maintenance helps protect data integrity and reliability.
Opt-Out Options: Users have the option to opt out of certain data tracking activities, such as cookies used by third-party advertisers. This provides users with greater control over their personal information.
Clear Communication: The platform provides clear and accessible information about its data collection practices and privacy policies. Users are encouraged to review these policies regularly, as they may change over time to enhance data protection measures.
Customer Support: Nutritionist-Pro offers robust customer support to assist users with any data protection concerns or issues. This includes help with data migration, error resolution, and general inquiries.
Nutritionist Pro updates:
Continuous Updates: The software is updated continuously. This includes enhancements to food data, software features, and hardware compatibility.
Active Account Access: Keeping an account active ensures users receive these ongoing enhancements. This suggests that updates are rolled out automatically to active users.
Version Releases: Axxya Systems releases new versions of the software periodically. For example, version 7.9 was mentioned, which included several new features and database expansions.
Database Updates: The nutrition team constantly updates and adds to the database, ensuring that the information remains current and accurate.
Update Distribution: For desktop versions, updates are sent to the primary contact listed on each account. Users can request a link to the new version by contacting support.
Nutritionist Pro by Axxya Systems LLC ensures that users retain ownership of their data. The platform collects and stores various types of data, including Personally Identifiable Information (PII) and Protected Health Information (PHI), which are subject to stringent security standards. Users have control over the data they input into the system, and the company emphasizes the importance of data security and confidentiality.
Limited Portability Support: The software does not explicitly support straightforward data portability options. As noted in external system analyses, Nutritionist-Pro primarily runs on Windows platforms, which may limit the ease of exporting or migrating data to other systems.
Standard Procedures: While the platform may not offer advanced data portability features, it adheres to standard procedures related to data ownership retention. This means that users can access their data and potentially export it through standard methods, though the process may not be as seamless as with some other platforms.
Subscription and Data Access: Users must keep their accounts active to maintain access to their data and benefit from continuous updates and enhancements. Upon subscription expiration, users may need to contact customer support to ensure they can retrieve their data.
Data Security: Nutritionist Pro employs robust security measures to protect user data, including compliance with PCI Level I standards for payment processing and secure data storage practices. This ensures that user data is safeguarded against unauthorized access and breaches.
Confidentiality Agreements: The platform's privacy policy and terms of use emphasize the confidentiality of user data. Axxya Systems ensures that data is handled by legal and regulatory requirements, providing users with confidence in the security and privacy of their information.
Nutritionist Pro terms and conditions:
Contract Renewal
Automatic Renewal: Nutritionist-Pro subscriptions are set to automatically renew at the end of each subscription period. This means that unless you take action to cancel, your subscription will continue, and you will be charged for the next period
Notification of Renewal: Users are typically notified about the renewal of their subscription. This notification may include details about any changes in the subscription fees or terms
Cancellation
Cancellation Policy: Users can cancel their subscription at any time. The process for cancellation usually involves logging into your account and following the steps provided to cancel the subscription
Pro-Rated Refunds: Upon cancellation, users may be eligible for a pro-rated refund for any remaining unused portion of the subscription fees. This means that if you cancel partway through a subscription period, you may receive a refund for the unused time
Notice Period: Some terms specify that users must provide a certain amount of notice before the end of the subscription period to avoid automatic renewal. This notice period can vary, but it is typically around 30 days
Non-Renewal by Provider: The provider reserves the right to not renew a subscription at their discretion. This means that even if you do not cancel, the provider can choose not to renew your subscription for any reason
Changes to Terms: The provider may change the terms and conditions, including the subscription fees, at any time. Users are usually notified of these changes in advance, and continued use of the service after such changes implies acceptance of the new terms
Additional Considerations
Data Portability: Upon cancellation, users may want to ensure they can export their data from the system. This is an important consideration for maintaining access to your data after ending the subscription
Nutritionist Pro adheres to the following compliance standard:
Nutritionist Pro by Axxya Systems LLC adheres to several key compliance standards focused on data protection and privacy, ensuring that user data is handled securely and by legal and regulatory requirements. Here are the primary compliance measures:
Payment Card Industry Data Security Standard (PCI-DSS) Level I: Nutritionist-Pro complies with PCI Level I standards, the highest level of security for payment processing. This compliance ensures that all financial transactions conducted through the platform are secure and protected against fraud and data breaches. PCI Level I compliance involves rigorous security measures, including encryption, secure data storage, and regular security audits.
Personally Identifiable Information (PII): The software is designed to handle PII with a high level of security, ensuring that users' personal information is protected. This includes data such as names, addresses, and contact details, which are safeguarded against unauthorized access and misuse.
Protected Health Information (PHI): While specific compliance with the Health Insurance Portability and Accountability Act (HIPAA) is not explicitly mentioned, Nutritionist-Pro's handling of PHI suggests adherence to similar standards. PHI includes sensitive health information that must be protected to ensure patient privacy and confidentiality.
GDPR Compliance: Although not explicitly stated, the platform's emphasis on data protection and user privacy aligns with the principles of the General Data Protection Regulation (GDPR). GDPR requires organizations to implement strict data protection measures, provide transparency about data usage, and ensure that individuals have control over their personal data.
Confidentiality Agreements: Nutritionist-Pro's privacy policy and terms of use emphasize the confidentiality of user data. The platform ensures that data is handled by industry best practices, providing users with confidence in the security and privacy of their information.
Regular Security Audits: The platform likely undergoes regular security audits to identify and mitigate potential vulnerabilities. These audits help maintain the integrity and security of user data, ensuring compliance with industry standards.
User Rights and Data Control: Nutritionist-Pro provides mechanisms for users to manage their data, including options to update, correct, and delete personal information. This aligns with data protection regulations that emphasize user rights and control over personal data.