The typical implementation process for Monday Dev and the estimated time required for each step:
Kickoff: Introduce the implementation team, discuss goals, and plan next steps.
Discovery and Setup: Review client needs, understand workflow goals, build a project roadmap, and plan the first sprint.
Rollout: Train the team for the initial workflow, conduct a pilot project, gather feedback, and make necessary adjustments.
Monday Dev can be extensively customized to fit specific business needs. Here are several data points highlighting its customization capabilities:
Flexible Workflows: Monday Dev allows users to customize any process or workflow to match their exact needs and methodologies. This includes the ability to import existing workflows and data from other tools, create boards from scratch, or adjust provided templates.
Customizable Dashboards: Users can tailor dashboards to elevate each engineer's experience, whether they use Scrum or Kanban methodologies. This customization helps in visualizing data, tracking key metrics, and optimizing performance.
Board Views: Monday Dev offers various board views like Kanban, sprint planning, and more, which can be customized to meet specific team requirements. For example, the Kanban view can be adjusted to show tasks in the active sprint separated by status.
Automation: The platform supports automation through features like the "add subitem" function, allowing for personalized automation that adds necessary subitems when creating an item. This can be tailored to fit specific business processes.
Integration with External Tools: Monday Dev integrates with over 100 different tools, including GitHub, GitLab, and Figma, allowing businesses to extend its capabilities and customize workflows to include their favorite developer tools and repositories.
Customizable Columns and Labels: Users can add columns, drag and drop them, change story points to hours, sort by priority, and set label change conditions to ensure important information is captured and tasks are routed efficiently.
Sprint Management: The platform supports sprint management with customizable tasks boards, allowing for the creation of new sprints, task assignment, and the use of story points to optimize team velocity.
Epic Breakdown: Monday Dev provides tools for breaking down larger projects into smaller, manageable tasks, which can be customized to fit the organization's project management style.
Engineering Performance Dashboard: This feature can be tailored to display specific metrics and insights relevant to the business's engineering performance needs.
CircleCI Integration: The integration with CircleCI allows for automation of processes involving workflow and job completion events, which can be customized to fit specific development workflows.
Customizable Templates: Monday Dev offers templates that can be adjusted to align with the business's unique processes, ensuring consistency and efficiency.
Scalability: The platform is designed to scale with the business, allowing for the addition or removal of features, integrations, and workflows as organizational needs change.
Monday Dev
By monday.com
Monday Dev offers training and support to new users through various channels:
monday.com Academy: This platform provides free courses, webinars, and live trainings to help users level up their skills with monday.com products, including Monday Dev. Users can explore courses tailored to different roles, such as workflow builders, team members, and admins, ensuring that everyone can get the most out of the platform.
Learning Center: The Learning Center is an educational hub where users can access tutorials, videos, webinars, and product updates. It includes sections like "Getting Started," "Knowledge Base," "Community," "Academy," and "API," offering a wide range of resources to help users optimize their monday.com account.
Onboarding Package: Monday Dev offers an onboarding package that includes:
Kick-off: An introduction to monday.com, discussing goals and objectives, gaining platform access, and planning next steps.
Consultation Calls: Regular calls to review progress, offer feedback, suggest best practices, and plan training sessions.
Discovery & Setup: A deep dive into client needs, understanding workflow goals, building a project roadmap, and planning the first sprint.
Training Session: Inviting additional users, hosting individual or joint training sessions, and providing Q&A or documentation.
24/7 Support: Monday Dev's support team is available around the clock via email at [email protected]. While live chat is not currently offered, the support team is known for efficient responses.
Community Forum: Users can engage with the monday.com community through the Community page, where they can ask questions, share experiences, and learn from other users.
Documentation and Resources: The platform provides extensive documentation, including guides on how to use specific features, set up accounts, and stay updated with the latest feature releases.
Monday Dev implements several robust security measures to protect data:
Encryption:
All data sent between devices and Monday's servers is encrypted using robust encryption techniques, ensuring that shared data, including task specifics, attachments, and comments, remains private and shielded from unauthorized access
Data at rest is encrypted using AES-256 or better, and credentials are hashed and salted using a modern hash function.
Monday employs advanced access restrictions, redundancy mechanisms, and routine data backups to ensure data security.
Redundancy systems distribute data across multiple servers and regions, reducing the risk of data loss due to natural disasters or hardware malfunctions.
Monday uses strict access restrictions to protect data from unauthorized access. This includes strong passwords, role-based permissions, and user authentication procedures.
Users can manage who within their company may access, modify, and share data through customized permission settings.
Monday Dev adheres to industry standards and laws like GDPR, CCPA, and HIPAA, ensuring that data is handled in a way that upholds privacy rights and safeguards sensitive information.
Independent third-party assessments, including annual penetration tests and external audits, are conducted to maintain an accurate, unbiased understanding of security posture.
Monday Dev continuously backs up user data, with all backups encrypted and distributed to various locations. The Disaster Recovery Plan is tested at least twice a year.
Monday's data centers are hosted on Amazon Web Services (AWS) and Google Cloud Platform infrastructure, where leading physical security measures are employed.
The application is developed according to the OWASP Top 10 framework, with all code peer-reviewed before deployment. Developers undergo periodic security training.
Firewalls, web application firewalls (WAF), DDoS mitigation, rate limiting, NIDS sensors, advanced routing configuration, and comprehensive logging are used to secure the infrastructure.
Monday Dev policy on data ownership and portability is as follows:
Data Ownership: As between you and monday.com, you retain ownership of the content you provide, and the content generated by monday AI. This means that the data you input into Monday Dev remains your property, and monday.com does not claim ownership of this data.
Data Portability: Monday Dev supports data portability through its migration options. Users have two options to migrate their data from Work Management to Monday Dev:
Option 1: Move current boards to Monday Dev as they are and add dev features on top of them. This option is suitable if your boards are well-built and you do not want to change them, requiring low implementation effort.
Option 2: Rebuild your boards on the Monday Dev entities, which come with built-in dev features. This option is ideal if you want to leverage the full capabilities of Monday Dev from the start.
Data Processing: Monday Dev acts as a data processor (or service provider) for personal data that its customers and users submit to the platform. This data is processed solely on the customer's behalf, in accordance with the Data Processing Addendum (DPA) entered into with the customer. The third parties used to help process this data are referred to as "sub-processors."
Data Region Settings: Data processed by Monday Dev adheres to the same data region settings and policies as set in your account, ensuring compliance with data residency requirements.
Data Sharing: Where the app's functionality permits the sharing of your data with other users, you grant Monday Dev permission to share your data. It is your responsibility to ensure that only the elements of your data you wish to share are shared, or not to upload any data you do not wish to be shared.
Data Compliance: You must ensure that your data is compliant with all applicable laws, and that you have the right to transfer your data to Monday Dev and grant the rights referred to in the terms of service.
Monday Dev offers flexible terms for scaling up or down as organizational needs change, ensuring that businesses can adapt their product development processes efficiently:
Flexible Subscription Model: Monday Dev operates on a subscription-based model, allowing organizations to adjust their subscription terms according to their needs. This includes the ability to add or remove seats, upgrade or downgrade plan tiers, and add or remove products from the subscription.
Individual Product Pricing: As of July 2024, each monday.com product, including Monday Dev, will be priced individually. This change allows organizations to scale their usage of specific products without affecting the pricing of other products in their subscription.
Discounts for Existing Customers: Existing customers who subscribed to multiple monday products before January 2024 will receive a discount to maintain their current subscription rate until their first renewal in 2026. This discount ensures that organizations can scale their usage without immediate price increases.
No Action Required for Existing Subscriptions: Until the first renewal in 2026, existing subscriptions will continue at the current rate, with no action required from the customer. However, any changes to the subscription before this date will be billed individually per product.
Plan Changes and Pricing:
Adding Seats: Adding seats to one or more products in the subscription will trigger a change in pricing for the additional seats only.
Adding Products: Adding an additional product will be billed individually per product.
Removing Products: Removing products from the current subscription will result in individual billing per product.
Downgrading: Moving to a lower plan tier or reducing the number of seats will also be billed individually per product.
Real-Time Monitoring and Analytics: Monday Dev provides real-time data and analytics to identify delays or trends across sprints, enabling organizations to make informed decisions about scaling their development processes.
Customizable Workflows: The platform supports customizable dashboards and workflows, allowing teams to adapt their processes as they scale, ensuring that the tool remains relevant and efficient.
Integration with Other Tools: Monday Dev integrates with over 40 native tools, facilitating seamless data sharing and collaboration across departments, which is crucial for scaling operations.
Support for Agile Methodologies: Monday Dev supports both Scrum and Kanban methodologies, providing the flexibility needed for teams to scale their development practices.
The terms and conditions for contract renewal and cancellation for Monday Dev:
Automatic Renewal: Unless either the customer or Monday.com cancels the subscription prior to its expiration, the subscription will automatically renew for a renewal period equal in time to the original subscription term, at the same price (subject to applicable tax changes and excluding any discount or promotional offer provided for the first subscription term).
Notification: Monday.com will attempt to automatically charge the customer the applicable fees upon or immediately prior to the expiration of the then-applicable subscription term.
Cancellation: To avoid auto-renewal, the customer must cancel the subscription before its expiration through the account settings or by contacting Monday.com's Customer Success team.
No Refund: If a customer cancels their subscription during a subscription term, the subscription will not renew for an additional period, but the customer will not be refunded or credited for any unused period within the subscription term.
Discounts and Promotions: Unless otherwise stated, if a customer received a special discount or promotional offer, Monday.com will renew the subscription at the full applicable subscription fee at the time of renewal.
Cancellation Process:
For a single product, go to the "Administration" section, select "Billing," find the product, click the three-dot menu, and choose "Cancel product." Select a reason for cancellation, then confirm by clicking Cancel plan renewal.
For multiple products, follow the same process for each product until all show the "Plan cancelled" banner. Then, click "Close your account" to fully close the account.
Refund Policy:
If a customer cancels within 30 days of the initial purchase of a yearly subscription, they are entitled to a prorated refund for any unused and unexpired subscription fees. This does not apply to renewals of monthly subscriptions.
After the 30-day refund period, subscription fees are non-refundable and non-cancellable.
Refunds can take between 7-10 business days to appear on the credit card statement.
Data Retention:
Upon cancellation, the account will move to a 7-day free trial. After the trial, the account becomes inactive, and access is lost.
Monday.com retains data by default for potential future access, but reserves the right to delete data from an inactive account at any time.
Reactivation: A canceled plan can be reactivated anytime before its end date by selecting "Reactivate plan" from the product's three-dot menu.
Monday Dev, is part of monday.com platform, which adheres to several compliance standards to ensure data security and privacy:
ISO/IEC 27001:2013: This certification is for information security management, demonstrating that monday.com has implemented a systematic approach to managing sensitive company information.
ISO/IEC 27018:2014: This standard focuses on the protection of Personally Identifiable Information (PII) in cloud computing services, ensuring that monday.com handles personal data with the highest level of security.
SOC 2 Type 2: This attestation by the American Institute of CPAs (AICPA) verifies that monday.com's controls meet the criteria for security, availability, processing integrity, confidentiality, and privacy.
GDPR Compliance: Monday Dev supports compliance with the General Data Protection Regulation (GDPR), which is crucial for organizations handling data of EU citizens.
HIPAA Compliance: While not explicitly mentioned for Monday Dev, monday.com's commitment to HIPAA compliance suggests that Monday Dev would also align with these standards for healthcare organizations.
