MidexPRO is a UK-based provider of cloud-based private practice management software, serving clinicians, secretaries, and medical practitioners across a wide range of specialties. Established in 1994, the company has built a reputation as one of the UK's leading and most enduring private practice management system providers. Its software is designed to streamline the administrative and clinical operations of private medical practices, clinics, hospitals, and medico-legal professionals, offering a comprehensive suite of features that support efficient, secure, and compliant practice management.
MidexPRO was founded by Rodney and Jayne Howlett in 1994, following their earlier work developing clinical audit software for the NHS. The initial impetus for the product came from a consultant’s request for a suitable private practice management solution, which led to the creation of the first version of MidexPRO. The software was originally distributed on floppy disks and designed for Windows 3.1, reflecting the technology landscape of the time. Over the decades, the company has evolved alongside advancements in both healthcare and information technology, transitioning to a fully cloud-based platform in 2015. Leadership transitioned to Gary Parker in 2013, who spearheaded the move to the cloud and expanded the support and development teams, ensuring MidexPRO remained competitive.
MidexPRO is a self-owned, privately held company based in Swindon, UK,the company has grown organically through revenue and reinvestment rather than venture capital or private equity funding.
Comprehensive patient record management with customisable templates and the ability to store clinical data (height, weight, blood pressure, medical history).
Appointment scheduling with diary management, SMS/email reminders, and a patient portal for online booking and payments.
Integrated eBilling, invoicing, and payment processing, including card payments and payment links, with Xero integration for accounting.
Prescription management, including next-day delivery options via CloudRx.
Secure document storage, encrypted email, and role-based access controls.
Analytical reporting and financial analytics for business insights.
Third-party integrations with services like Mailchimp and The Doctors Laboratory.
MidexPRO’s growth strategy has focused on product expansion through partnerships and integrations, such as with Healthcode (for private invoice clearing), Xero (accounting), and CloudRx (prescription management). The company continually updates its platform based on user feedback and technological advancements.
MidexPRO is committed to regular feature updates, often driven by client suggestions. Recent enhancements include expanded mobile functionality, improved analytical reporting, and integrations with additional third-party services. The platform also supports dictation tools and offers enhanced security features in response to evolving regulatory requirements.
MidexPRO fosters a client-centric, collaborative culture, actively encouraging user feedback to guide product development. The company’s ethos is built on listening to clients, forging strong relationships, and maintaining open, two-way communication. Its commitment to corporate social responsibility is evident through significant charitable donations, community engagement, and partnerships with organisations like the AFC Wimbledon Foundation. The company supports both local and national causes, with over £192,000 donated to charity and hundreds of volunteer hours contributed by staff.
MidexPRO serves thousands of clinicians, secretaries, and medical practitioners across the UK, including consultants, general practitioners, surgeons, physiotherapists, and medico-legal professionals. The platform is praised for its intuitive interface, adaptability, and strong support, with a 99% customer retention rate and high user satisfaction scores (Capterra rating: 4.9/5). The company maintains an active user community, engaging clients through ongoing support, training, and community-driven initiatives such as fundraising campaigns and social responsibility projects.
MidexPRO
By MidexPRO
