Training Resources: Users value the webinars, Kipu Academy, and in-app help tools.
Real-Time Documentation: Therapists appreciate the ability to document during sessions and have patients complete forms in real time.
Golden Thread Documentation: Helps link treatment plans, goals, and progress notes.
Ease of Use: Users consistently highlight Kipu’s intuitive interface and clean layout.
Limited Medication Entry Options: Users report challenges with entering complex dosing instructions or conditional medication plans.
Printing and Formatting Issues: Insurance data sometimes cuts off when printing face sheets, reducing convenience.
Initial Learning Curve: Some users mention a 2-month adjustment period before fully appreciating the platform.
