Kipu Health is a U.S.-based healthtech company that provides a cloud-based electronic medical records (EMR) platform specifically designed for behavioral health and addiction treatment facilities. The platform supports the full patient lifecycle from intake to discharge and integrates with CRM, billing, and compliance tools.

• Headquarters: Coral Gables, Florida, USA
• Founded: 2011
• Legal Name: Kipu Systems LLC

• Founders: Natasha Duwin and Tobias Franoszek
• Initial Focus: EMR for addiction treatment centers
• Growth: Expanded to serve over 1,600 facilities across the U.S., with a workforce of approximately 280 employees as of 2025.

• Funding Type: Venture Capital-backed
• Key Investors: TCV (Technology Crossover Ventures), Incubate Miami
• Funding Rounds:
  • Seed Round (2012)
  • Private Equity (2021)
  • Multiple debt rounds for expansion and acquisitions (2021–2024)
• Valuation: Not publicly disclosed, but the company is generating revenue and has completed multiple funding rounds.

Kipu offers a modular, cloud-based platform with the following core components:

1. EMR (Electronic Medical Records):
   • Golden Thread documentation
   • AI-powered note assistant
   • Chart snapshot summaries
   • Treatment planning and progress tracking
2. CRM (Customer Relationship Management):
   • Referral tracking
   • Call center integration
   • Marketing campaign management
3. RCM (Revenue Cycle Management):
   • Billing and claims
   • Insurance verification
   • Payment processing
4. GRC (Governance, Risk, and Compliance):
   • Compliance tracking
   • Learning management system
   • Policy and procedure management
5. AI & Analytics:
   • Predictive insights
   • Real-time dashboards
   • Risk identification
6. Integrations:
   • Salesforce, Zoom, Twilio, and more
   • HL7 and API-based interoperability

• Hatch Compliance (2024): Acquired to strengthen Kipu’s compliance and training capabilities.

   

• Product Expansion: Added AI-driven documentation, charting tools, and enhanced analytics.

• Kipu Intelligence Program (KIP): AI-powered tools for documentation, diagnosis suggestions, and care recommendations.
• Chart Snapshot: Summarizes patient history for quick decision-making.
• Note Assistant: Transcribes and structures clinical notes using AI.

• Mission: To revolutionize behavioral healthcare by improving outcomes and reducing administrative burden.
• Values:
  • Patient-centered innovation
  • Data-driven decision-making
  • Empowering care teams
• Leadership: Led by CEO Carina Edwards, with a diverse executive team focused on product, technology, and compliance

• Primary Users: Behavioral health professionals, addiction treatment centers, billing teams, and compliance officers.
• Client Base: Over 1,600 facilities in the U.S.
• Community Engagement:
  • Kipu Academy for training
  • Webinars and live events
  • Dedicated support and onboarding teams