Kickserv
By Kickserv
Kickserv is a field service management software designed to streamline operations for service-oriented businesses, particularly those in the home service sector. The platform offers a comprehensive suite of tools that help businesses manage customer interactions, schedule jobs, and handle payments efficiently. Kickserv is known for its user-friendly interface and affordability, making it an attractive option for small to medium-sized businesses looking to optimize their field operations and improve customer satisfaction.
Kickserv was founded by Todd and Pete McKesson, who initially started a business called Students Restoring Decks to help pay for college. This venture laid the foundation for what would become Kickserv, as they developed software to manage their operations more effectively. Over the years, Kickserv has grown significantly, reaching $2.2 million in revenue with 1,400 customers by 2022. The company's growth has been driven by its commitment to providing a robust, easy-to-use platform that addresses the unique needs of service businesses.
Kickserv has raised a total of $600,000 in funding, which has been instrumental in supporting its development and expansion efforts. While specific valuation details are not publicly available, the funding has allowed Kickserv to enhance its product offerings and expand its market presence. The acquisition by EverCommerce in August 2023 further underscores the company's value and potential for continued growth within the field service management sector.
Kickserv provides a wide range of features designed to enhance field service management. Key offerings include customer management, job scheduling, and payment processing. The platform's calendar and dispatch tools allow businesses to efficiently allocate resources and manage appointments. On-the-job features such as location tracking and employee communication help ensure that field operations run smoothly. Kickserv also integrates with QuickBooks, facilitating seamless financial management and invoicing. The software's mobile app extends these capabilities to field technicians, enabling them to manage jobs on the go.
In August 2023, Kickserv was acquired by EverCommerce, a company known for expanding its portfolio of field service solutions. This acquisition is expected to enhance Kickserv's capabilities and market reach, allowing it to integrate more deeply with EverCommerce's suite of tools and services. The strategic move aligns with Kickserv's goal of providing comprehensive solutions for service businesses and expanding its influence in the field service management industry.
Kickserv continually updates its platform to incorporate new features and improve existing ones. Recent enhancements include a new admin dashboard with widgets that provide snapshots of daily events, monthly progress comparisons, and an overview of key metrics. These updates are designed to provide businesses with more comprehensive insights into their operations, helping them make informed decisions and improve efficiency.
Kickserv is committed to fostering a company culture that values personal enrichment, fun, and rewarding careers. The company emphasizes the importance of providing a supportive work environment that encourages growth and innovation. This culture is reflected in Kickserv's approach to product development and customer service, ensuring that both employees and clients benefit from a positive and engaging experience.
Kickserv serves a diverse user base, primarily consisting of small to medium-sized service businesses. The platform is particularly popular among home service providers, such as HVAC, plumbing, and electrical companies. Kickserv's community of users benefits from its ability to streamline operations and improve customer interactions, contributing to its reputation as a reliable and effective field service management solution. Through its integration with EverCommerce, Kickserv continues to expand its reach and support the growth of its user community.
