JumpCloud is a private American enterprise software company founded in 2013 and headquartered in Louisville, Colorado. It specializes in providing a cloud-based directory platform for identity management, which reimagines traditional on-premises directories like Active Directory. JumpCloud's platform offers a comprehensive suite of features, including single sign-on (SSO), multi-factor authentication (MFA), mobile device management (MDM), and conditional access policies, all designed to facilitate a Zero Trust security model. The platform supports various operating systems, including Windows, Mac, and Linux, and enables IT administrators to manage user identities, devices, and resource access from a centralized interface. JumpCloud has been recognized for its innovative approach, being named to G2's 2024 Best Software Awards for Security Products and IT Management Products. The company has raised over $400 million in funding and serves more than 200,000 organizations globally, emphasizing flexibility and cost-saving benefits for IT teams transitioning from legacy IT infrastructures.
JumpCloud was founded in 2013 by Rajat Bhargava and Greg Keller. The company was established to address the limitations of traditional on-premises directory services like Microsoft Active Directory, especially in the context of modern, cloud-based, and remote work environments. JumpCloud has grown significantly since its inception, now serving over 200,000 organizations globally and operating in more than 160 countries.
JumpCloud has raised over $400 million in funding from a range of investors, including Sapphire Ventures, General Atlantic, Whale Rock Capital, and others. The company has completed multiple funding rounds, with the Series F round raising $225 million and bringing the company's valuation to $2.625 billion.
JumpCloud offers a unified directory platform that integrates identity, access, and device management across various operating systems, including Windows, Mac, and Linux. Key features include:
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Mobile Device Management (MDM)
Patch Management
Password Manager
Conditional Access Policies
Remote Access Capabilities
The platform is designed to support Zero Trust security models and provides comprehensive management tools for IT teams to secure and streamline their operations.
JumpCloud has made several strategic acquisitions to enhance its platform:
MYKI (2022): Acquired for its technology portfolio, engineering talent, and strong MSP relationships.
Zercurity (2023): Acquired to bolster cybersecurity and compliance capabilities.
Resmo (2024): Acquired to integrate advanced IT, cloud, and SaaS asset security and management capabilities.
These acquisitions have expanded JumpCloud's functionality and reinforced its commitment to providing a robust, all-in-one directory platform.
JumpCloud has introduced several new features and enhancements in 2024, aimed at improving user experience and security. One notable update is the support for passwordless authentication on mobile devices through JumpCloud Go, which enhances security and convenience for users. Another significant enhancement is the API security update, which involves replacing the GET request with a POST request for reactivating system users, ensuring better security practices
JumpCloud emphasizes a culture of innovation, collaboration, and continuous improvement. The company's core values are:
Build Connections: Fostering authentic relationships within the team and with customers.
Think Big: Encouraging ambitious thinking and innovation.
1% Better Every Day: Striving for incremental improvements daily.
The company promotes a remote-first work environment and values diversity, equity, and inclusion (DE&I) initiatives.
JumpCloud serves a diverse range of customers, including small and medium-sized enterprises (SMEs) and managed service providers (MSPs). The platform is used by notable organizations such as Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. The company has a strong community presence, offering resources and support through its JumpCloud Community platform.
