JetStream
By JetStream
JetStream software can be extensively customized to fit specific business needs. Their website highlights the ability to create custom workflows, forms, reports, and integrations with other systems. JetStream also offers custom branding options to match the client's corporate identity.
Personal Account Management: Each new customer is assigned a personal account manager who guides them through the contract process, discusses any special needs, and ensures that all details are meticulously gathered to facilitate a seamless go-live process
Technical Setup and Quality Assurance: The account manager also establishes the most efficient way to handle technical requirements such as inventory availability and pricing. This includes onboarding with required third-party tech vendors and performing in-depth testing prior to going live to ensure everything works perfectly
Content Creation: JetStream's marketing team assists in creating engaging and optimized content for the properties that customers want to market, helping to enhance the visibility and appeal of these listings
Training Courses: JetStream offers various training courses, although specific details about these courses are not provided in the search results. However, it's typical for such courses to cover software functionalities, best practices, and operational procedures to ensure users can effectively utilize the software
Ongoing Support: JetStream provides ongoing support through their dedicated team, available via email, phone, and online chat. This ensures that any issues or questions that arise post-implementation can be promptly addressed
Defense-in-Depth Security Approach: JetStream2 staff encourages a defense-in-depth approach to security, which involves multiple methods of restricting access and securing instances. This approach is designed to provide layered security and make it more difficult for unauthorized access to occur
Firewall and Security Groups: Firewalls are not enabled by default on JetStream2 instances, but users are encouraged to run their own host-based firewall if they are comfortable administering it. Depending on the user interface from which an instance is launched, different security groups may be established for the instance, providing an additional layer of security
Encryption and Secure File Transfers: JetStream employs user authentication and transfer-level encryption to ensure confidentiality, data integrity, and packet replay protection. This includes industry-standard encryption for server connections (SSL/TLS) and data transfer (AES 256), enhancing the security of file transfers
Data Protection and Disaster Recovery: JetStream DR implements Continuous Data Protection (CDP) by constantly replicating data into cost-effective Azure Blob Storage and Azure NetApp Files. This ensures that data is continuously backed up and can be quickly recovered in the event of a disaster, minimizing downtime and data loss
Secure Platform for RFID Inventory Management: JetStream provides end-to-end encryption from RFID devices to your systems, ensuring that sensitive data is protected throughout the transfer process. This secure platform allows for the integration of RFID devices with inventory management software without the need to send or store sensitive data
Transparent Encryption for GKE: JetStream supports inter-node transparent encryption for Google Kubernetes Engine (GKE), giving users more control over the encryption keys used to encrypt Pod traffic across GKE nodes. This feature is in addition to the default encryption provided by VM NICs, offering an extra layer of security for data in transit
JetStream releases updates periodically, as evidenced by their blog posts announcing new software versions. For instance, JetStream version 2.9 was released on July 27, 2022, and version 2.8.3 was announced on June 20, 2022
Data Ownership: JetStream ensures that the personal data collected through their website is owned by the individual who provided it. They respect the privacy of their website visitors and do not transmit personal data to third parties unless necessary, and only to those who have partially or totally been assigned the processing of personal data on behalf of JetStream for specific purposes like website support
Subscription Model: JetStream DR operates on an on-demand, monthly subscription model, which typically allows for flexibility in scaling the services up or down based on the customer's needs. This model moves spending from capital expenditure (CapEx) to operational expenditure (OpEx), which is generally more adaptable to changing needs
Flexible File Transfer Software: JetStream's large file transfer software is designed to scale with the business demands without additional costs. The pricing model is simple and frictionless, charging only for the number of servers deployed, regardless of the team size or the volume of data transferred. This suggests that the service can scale up to accommodate increased demand without impacting the cost structure significantly
Cloud Native Features: The cloud-native architecture of JetStream DR implies scalability, as it is designed to integrate smoothly with cloud environments like Azure, which are inherently scalable. The continuous data protection into Azure Blob Storage and Azure NetApp Files supports independent scaling of storage and compute resources
Automatic Renewal: Some agreements, like the one with Impossible Software, include clauses for automatic renewal. This means the subscription will automatically renew for successive terms unless either party provides sufficient written notice of non-renewal. The notice period required is typically specified in the agreement, such as ten days before the expiration of the current term
Notification of Renewal: The renewal process usually begins with one party sending a proposal for renewal to the other party. This proposal details the desired changes or extensions for review and negotiation
Termination by Licensee: The licensee may terminate the agreement by ceasing to use and destroying all copies of the software and documentation. This action effectively ends the agreement
Termination by JetStream Software: JetStream Software may terminate the agreement if the licensee breaches any terms of the agreement. Additionally, JetStream Software can terminate the agreement immediately if the licensee faces bankruptcy or insolvency issues
Obligations Upon Termination: Upon expiration or earlier termination of the agreement, the license granted under the agreement will terminate, and the licensee must cease using and destroy all copies of the software. No expiration or termination affects the licensee’s obligation to pay any applicable fees that may have become due before such expiration or termination, nor does it entitle the licensee to any refund
HIPAA Compliance: JetStream APS is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), which sets standards for the privacy and security of health information. This compliance is crucial for ensuring the confidentiality, integrity, and availability of protected health information (PHI)
GDPR Compliance: JetStream is compliant with the General Data Protection Regulation (GDPR), which governs data protection and privacy in the European Union. This compliance includes adherence to privacy laws that provide individuals with greater protections than the HIPAA Privacy Rule in certain aspects, such as data concerning HIV, AIDS, mental health, substance abuse, chemical dependency, genetic testing, and reproductive rights
PCI-DSS Compliance: JetStream's cybersecurity services include compliance testing for the Payment Card Industry Data Security Standard (PCI-DSS). This standard is essential for companies that handle credit card information, ensuring secure transactions and protecting against data breaches
NIST/FISMA Compliance: JetStream also meets the standards set by the National Institute of Standards and Technology (NIST) and complies with the Federal Information Security Management Act (FISMA). These standards are critical for protecting government information, operations, and assets against natural or man-made threats
ISO 27001 and NEN 7510 Compliance: JetStream's network and operations services are certified under ISO 27001, which is an international standard for information security management. Additionally, they meet NEN 7510 standards, which are specific to healthcare information security in the Netherlands. These certifications demonstrate JetStream's commitment to maintaining high security standards across its operations
