Voicent Communications, Inc. is a company dedicated to developing affordable and easy-to-use communication software, including its flagship product, IVR Studio. The company focuses on helping businesses, nonprofits, and government agencies improve their communication capabilities through innovative solutions like interactive voice response systems, auto-dialers, and CRM integrations.
Not Available
Not Available
Voicent's IVR Studio is a robust interactive voice response software that offers features like point-and-click call flow design, easy installation, and low cost. It supports both inbound and outbound IVR systems, enabling businesses to automate call handling, reduce wait times, and provide 24/7 customer service. The software is extensible, allowing integration with web applications, CRM systems, and custom Java classes, which enhances its flexibility and usability.
Not Available
Voicent's IVR Studio includes features such as built-in automated speech recognition, multilingual text-to-speech support, and integration capabilities with web, email, and CRM systems. These features enable businesses to create sophisticated and customized IVR systems that can handle complex call flows and improve customer interactions.
Not Available
Voicent serves a diverse user base, including businesses, nonprofits, and government agencies worldwide. The company has a strong presence in over 50 countries, with its software being used for various applications such as CRM updates, customer service automation, and campaign management. The community of users benefits from Voicent's comprehensive support and the ability to customize solutions to meet specific needs
